Rebecca Huddleston
Collingwood Park,QLD
Summary
Proven track record in enhancing customer satisfaction and streamlining operations.
Skilled in POS system operation and adept at multitasking, I excel in fast-paced environments, ensuring high levels of efficiency and service quality. My strong communication skills complement my technical abilities, contributing to a results-driven performance.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Retail Assistant TheLott/Nextra
Saishiv Invesments Pty Ltd
09.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
School Crossing Supervisor
Qld Transport and Main Roads
03.2023 - Current
- Instructed children to safely cross streets using crosswalk
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
- Used signs, hand signals and flags to control car and foot traffic conditions.
- Assisted special needs students in navigating crosswalks, providing additional support as needed for their safety and mobility requirements.
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
General Retail Assistant
The Calver Family Trust - Newsagent
03.2023 - 04.2024
- Reduced wait times for customers through efficient checkout procedures and expert knowledge of pricing policies.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries promptly.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to urgency while maintaining excellent attention to detail under pressure situations.
- Contributed to a safe shopping environment by maintaining cleanliness standards throughout the store.
- Handled cash register transactions accurately, ensuring proper handling of customer payments and secure storage of funds.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Handmade Crafts Artist and Picker/Packer Associate
Glittering Gifts Australia Pty Ltd
03.2020 - 04.2024
- Enhanced customer satisfaction by creating high-quality, unique handmade crafts tailored to individual preferences.
- Received numerous positive reviews from clients praising the creativity and quality of handmade crafts produced.
- Streamlined production process for improved efficiency, allowing for quicker turnaround times on custom orders.
- Kept tools, equipment and work areas properly maintained.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
Carpentry/Construction Laborer
JH Constructions
07.2018 - 04.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Used variety of hand and power tools to complete tasks.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and maintained tools, equipment and worksites.
Business Owner- Microcomputers
Self-employed at Krueger Elektronik
03.2008 - 08.2017
- Building and programming microcomputer systems, mainly motherboards and controllers for large refrigeration devices and industrial ovens
Unarmed Security Guard
SE Ehlen
06.2010 - 10.2013
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Responded quickly to incidents and assessed active situations for security concerns.
- Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Education
University Entry Qualification/ HSC Year 13 -
Reichenbach- Gymnasium
Ennepetal, Germany06.2004
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Cash Register Operation
- Cash Handling Accuracy
- POS System Operation
- Adaptability and Resilience
Certification
- Queensland Driver License 2019 - current
- EU Driver License 2001- current
- Construction induction (white card)
- Working with children card (blue card)
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Assistant TheLott/Nextra
Saishiv Invesments Pty Ltd
09.2024 - Current
School Crossing Supervisor
Qld Transport and Main Roads
03.2023 - Current
General Retail Assistant
The Calver Family Trust - Newsagent
03.2023 - 04.2024
Handmade Crafts Artist and Picker/Packer Associate
Glittering Gifts Australia Pty Ltd
03.2020 - 04.2024
Carpentry/Construction Laborer
JH Constructions
07.2018 - 04.2020
Unarmed Security Guard
SE Ehlen
06.2010 - 10.2013
Business Owner- Microcomputers
Self-employed at Krueger Elektronik
03.2008 - 08.2017
University Entry Qualification/ HSC Year 13 -
Reichenbach- Gymnasium
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