Rebecca Wise

Whilst completing my Cert 3 in School Based Education I completed 100 Hours of work experience at Clover Hill Sate School. Where I Gained casual work and contuine to be on call there.

• Daily duties of a barista
• Completed successful daily cash up to correctly balance drawers at end of shifts.
• Used POS system to accurately enter orders and process payments.
• Great communication skills with the customers
• Ordering of stock
• Maintained regular and consistent attendance and punctuality.

• Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
• Generated friendly atmosphere by encouraging employees to greet and speak to customers.
• Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
• Maintained accurate inventory counts to meet customer demands and sustain operations.
• Participated in budgeting and forecasting activities to make informed decisions.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Directed food preparation and cooking activities to meet health and safety standards.