Summary
Overview
Work History
Education
Skills
References
Timeline
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Rebecca Work

Musk Vale,VIC

Summary

Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.

Overview

5
5
years of professional experience

Work History

Dental Practice Manager

Springs Family Dental
Daylesford , VIC
08.2019 - Current
  • Assisted in the recruitment, hiring and training of new staff members.
  • Implemented efficient systems for tracking inventory levels of necessary supplies and equipment.
  • Maintained accurate financial records including budgets, invoices, payments received and made.
  • Ensured compliance with all applicable laws, regulations, policies, procedures, and standards related to dental practice management.
  • Conducted regular performance reviews for staff members to ensure quality standards were met.
  • Resolved patient complaints or inquiries promptly and professionally.
  • Prepared detailed reports on office activities such as patient visits and treatments rendered.
  • Scheduled dental appointments for patients and provided customer service support.
  • Managed daily operations such as billing, accounts receivable and payable, payroll, and employee relations.
  • Created reports on monthly financials including income statements and balance sheets.

Education

Certificate III in Dental Assisting

Bendigo Tafe
Bendigo, VIC
07-2024

First Aid HLTAID009

Health Corp
Ballarat, VIC
07-2023

First Aid HLTAID010

Health Corp
Ballarat, VIC
07-2023

First Aid HLTAID011

Health Corp
Ballarat, VIC
07-2023

Certificate III in Business

TIV
Melbourne, VIC
01-2017

Skills

  • Office Administration
  • Human Resources Management
  • Dental Terminology
  • Payment plans
  • Treatment Planning
  • Workflow Coordination
  • Infection Control
  • Appointment Coordination
  • Employee Training
  • Patient Relations

References

  • Dr Ella Bean Corrigan Associate Dentist Springs Family Dental. 0432 560661
  • Dr Jenny Nguyen Associate Dentist Springs Family Dental 0422 252700

Timeline

Dental Practice Manager

Springs Family Dental
08.2019 - Current

Certificate III in Dental Assisting

Bendigo Tafe

First Aid HLTAID009

Health Corp

First Aid HLTAID010

Health Corp

First Aid HLTAID011

Health Corp

Certificate III in Business

TIV

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Rebecca Work