REBECCA CROTHERS

• Attended conferences in Poland and Germany in 2022, to relay procedural information and forge industry connections.
• Reduced travel-related costs by 30%.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Volunteered to help with special projects of varying degrees of complexity.

• Participated in art exhibitions and shows to showcase work.
• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Created commissioned artwork for organizations and private clients.
• Produced and distributed a book
• Managed over 50 customer calls per day.
• Researched industry trends and evaluated competitive pieces to enhance creativity and gather fresh ideas.
• Maintained personal-development based mindset to overcome obstacles and drive change.

• Carried out non-invasive cardiopulmonary tests with respiratory gas measurements (VO2, VCO2, VE) to cardiac patients post-event.
• Tested patients using various exercise and physical testing protocols for cardiac and pulmonary evaluation.
• Conducted diagnostic procedures and exercise stress tests to evaluate patient health.
• Attended regular health conferences to learn new, pertinent findings to improve patient care.
• Gained extensive knowledge in conducting scientific research, data entry, analysis and reporting.

I had a severe spinal injury for 3 years and l used all the will and determination l had to fully recover. I spent 80% of my time lying in bed for a year post two botched procedures ans l fought my way out tooth and nail. I managed to learn a lifetime worth of skills to help myself stay well and to teach others to do the same.

• Developed professional relationships with customers to increase loyalty, retention and rapport, leading to personal customer satisfaction score of 4.6/5.
• Completed 100% of training modules and testing, achieving 98% accuracy.
• Trained new team members by relaying information on company procedures and safety requirements.
• Educated staff on organizational mission and goals to help employees achieve success.
• Conducted regular reviews of operations and identified areas for improvement.