Rebekah Cowen
Cranbourne East
Summary
Experienced with providing personal care and support to clients with diverse needs. Utilizes effective communication to ensure client comfort and well-being. Knowledge of assisting with daily living activities, fostering safe and supportive environment.
Overview
5
5
years of professional experience
Work History
Christmas Casual Retail Assistant
Connor Clothing
11.2024 - 01.2025
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
Administrative Assistant
Korimco Toys
08.2022 - 11.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Team Member/ Cafe Barista
McDonald's
01.2021 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Teachers Aide
Lighthouse Christian College
01.2020 - 01.2021
- Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
- Collaborated with teaching team to develop cross-curricular projects, enhancing students'' connections between subjects.
- Provided one-on-one tutoring sessions for struggling students, leading to increased confidence and success in coursework.
- Participated in parent-teacher conferences, providing valuable input on strategies to support student growth at home.
Education
Diploma - Enrolled Nursing
Chisholm Institute
Berwick, VIC10-2026
High School Diploma -
Lighthouse Christian College
Cranbourne, VIC12-2019
Skills
- Personal hygiene assistance
- Behavioral management
- Dementia care
- Emotional support
- Compassionate care
- Vital signs monitoring
- HIPAA compliance
- Infection control
- Meal preparation
- Continuing education
Placement completed
Aged care placement - Mercy Place Dandenong - 80hrs
Timeline
Christmas Casual Retail Assistant
Connor Clothing
11.2024 - 01.2025
Administrative Assistant
Korimco Toys
08.2022 - 11.2024
Team Member/ Cafe Barista
McDonald's
01.2021 - 07.2022
Teachers Aide
Lighthouse Christian College
01.2020 - 01.2021
Diploma - Enrolled Nursing
Chisholm Institute
High School Diploma -
Lighthouse Christian College
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