Rebekah Dimitriovski
Rowville,VIC
Summary
Personal Statement Currently successfully studying in year 11. Extremely interested in a customer focused Industry and would appreciate the opportunity to join your team.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
KMART
Endeavour Hills, VIC
06.2022 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
Year 11 -
Rowville Secondary College
Skills
Skills
Stocking and replenishing
Professional telephone demeanor
Order fulfillment
Complaint resolution
Additional Information
- Work well in a team environment, currently part of a basketball team, I am well aware of the importance of teamwork and being a team player. I ensure that I contribute as much as I can in every match and work as a team to achieve a win. Communication: In my past schooling years I have built up excellent communication skills, especially with my captaincy as a School Council Leader, where I was required to effectively communicate to a large group of my peers and school staff . Dedicated/ Committed: Willing to provide long-term contributions and commitment to an organisation. This is demonstrated by my membership of my basketball team for over 9 years. Positive/Friendly/Approachable: The ability to come across friendly and approachable in any situation or environment.
Timeline
Customer Service Representative
KMART
06.2022 - Current
Year 11 -
Rowville Secondary College