Rebekah Higgins
Scarborough,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Detention Service Officer
Serco Immigration Services
01.2019 - Current
- Providing high quality service to the clients in our care
- Ensuring the needs of Detainees and other stakeholders are met in accordance with the set SOPs
- Transport and escort of Detainees
- Minimising risk and ensuring no escapes occur
- Conflict resolution and negotiation
- Managing access control systems
- Writing detailed and accurate reports
- Gathering intel through observations and conversations
- Fortnightly review of Individual Management Plans for Detainees.
Sales Assistant
ALDI GREENSBOROUGH
01.2017 - 01.2019
- Greeting customers and assisting with request
- Conduct stock take
- Being responsible for processing payments
- Keep the store stocked, organised and clean
- Maintain security throughout the store
- Organise displays
- Keep up to date with store promotions.
Bartender
Palmerston Sports Club
01.2016 - 01.2017
Team Leader
Kmart Casuarina
01.2014 - 01.2016
Team Member
McDonalds Palmerston
01.2014 - 01.2014
Team Member
Hungry Jacks Palmerston
01.2010 - 01.2014
Skills
- Incident Management
- Security management including CCTV Monitoring and Surveillance
- Inmate Monitoring
- Facility Security
- Correctional Facility Procedures
- File and Record Maintenance
- Emergency Management
- Mentorship
- Safety
- Windows 95, 98, 2000, ME, XP, Vista, 7, 8, and 10
- Linux
- Apple iOS, Mac OS
- Google Android
- Ubuntu
Education Certificates
- Year 12 Northern Territory Certificate of Education St Johns College, Darwin
- First Aid Certificate
- Certificate II in Security Operations
- Victorian Working with Children Card Holder
- Responsible Service of Alcohol
Community Service and Interests
- Volunteered With RSPCA NT
- Player at Hellenic Athletic Football Club NT (Soccer)
- Player at Melbourne Knights Football Club VIC (Soccer)
- Member of Darwin Judo Club
- Member of NT Judo Association
References
First Name, Last Name,
Position,
Phone number,
First Name, Last Name,
Position,
Phone number,
Timeline
Detention Service Officer
Serco Immigration Services
01.2019 - Current
Sales Assistant
ALDI GREENSBOROUGH
01.2017 - 01.2019
Bartender
Palmerston Sports Club
01.2016 - 01.2017
Team Leader
Kmart Casuarina
01.2014 - 01.2016
Team Member
McDonalds Palmerston
01.2014 - 01.2014
Team Member
Hungry Jacks Palmerston
01.2010 - 01.2014