Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rebekah Phillips

Summary

During previous work experiences I have excelled in crew leadership and efficient time management, significantly enhancing customer satisfaction and operational efficiency. As part of your team I am excited to learn and enhance skills as an adaptable and adept team member, ready to become an asset to your business.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member (Service, Barista)

McDonald's
09.2021 - Current
  • Executed various orders concurrently, maintaining superior quality.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Delivered comprehensive training in customer service, front of house duties, and McCafé Barista skills.
  • Maintained exceptional proficiency in coffee preparation under stress.

Retail Worker

Family Pet & Aquarium
07.2022 - 07.2022
  • Supervised care of animals ensuring their well-being.
  • Maintained spotless store environment for customers.

Education

High School Diploma -

Geelong Lutheran College
Armstrong Creek, VIC
10-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Crew leadership
  • Multitasking and organization
  • Time management
  • Integrity and honesty

Certification

  • First Aid Certification - St John Ambulance 2024


  • Alcohol Server Certification (VIC) - 5 Star Online Training 2024



  • Barista Basics - (Unaccredited, Hospitality Essentials) 2024


  • Greeting and Customer Service - (Unaccredited, Hospitality Essentials) 2024

Timeline

Retail Worker

Family Pet & Aquarium
07.2022 - 07.2022

Crew Member (Service, Barista)

McDonald's
09.2021 - Current

High School Diploma -

Geelong Lutheran College

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Rebekah Phillips