Rebekah Wyatt
Perth,WA
Summary
Proven Retail Sales Associate with a track record of enhancing customer engagement and teamwork at Games World. Skilled in cash handling and problem-solving, consistently improving store environment and customer satisfaction. Achieved notable increase in repeat business through exceptional customer service and team collaboration. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Games World
Perth, WA
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Sales Associate
BIG W
Perth, WA
08.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Casual Retail Assistant
Betts
Perth, WA
10.2021 - 12.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Sales Associate
Dan Murphy's - Part Of The Woolworth's Group
Perth, WA
01.2020 - 12.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Creche Assistant
Good Life Health Clubs
Perth, WA
04.2016 - 11.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
Crew Member
McDonalds
Perth, WA
01.2014 - 04.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
- Aranmore Catholic College
Perth, WA12.2014
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Engagement
- Cash Handling
- Customer Assistance
- Store Opening and Closing
- Stocking and Receiving
Timeline
Retail Sales Associate
Games World
09.2023 - Current
Casual Retail Assistant
Betts
10.2021 - 12.2022
Sales Associate
BIG W
08.2021 - 08.2023
Sales Associate
Dan Murphy's - Part Of The Woolworth's Group
01.2020 - 12.2021
Creche Assistant
Good Life Health Clubs
04.2016 - 11.2017
Crew Member
McDonalds
01.2014 - 04.2016
High School Diploma -
- Aranmore Catholic College