Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
SoftwareDeveloper
Yalamandhar reddy Battula

Yalamandhar reddy Battula

IT Administrator
Parramatta,AU

Summary

In my role as an IT Support Specialist, I possess a solid skillset in the area of technical tool selection and configuration. My expertise lies in providing top-notch customer service by resolving any problems we may face with ease and offering them clear and concise directions.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

IT Administrator

Veolia Environmental Services
Banksmeadow, NSW
09.2022 - Current
  • Automated office operations, managing internal communications, correspondence, record tracking and data analysis
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Created remote service interaction scenario manuals, defining appropriate triage and response policies for common ticket types.
  • Developed multi-site IT execution strategies, aligning work orders to effectively align available resources with historical service data.
  • Oversaw development and implementation of improvements to support and network operations.

Website Developer

Malosi Corporate
Schofields, NSW
09.2021 - 07.2022
  • Reviewed information and elements regularly on websites and pages for accuracy and functionality
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Provided front-end website development using WordPress, Hubspot, and other editing software.
  • Identified issues with security system performance logs and notify appropriate personnel.
  • Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.

Education

Master of Business - Enterprise Resource Planning And Implementation

Victoria University
Sydney, NSW
07.2019 - 06.2021

Bachelor of Technology - Computer Science And Programming

JNTU
Hyderabad
03.2012 - 05.2016

Skills

Microsoft Office 365

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IT Administrator

Veolia Environmental Services
09.2022 - Current

Website Developer

Malosi Corporate
09.2021 - 07.2022

Master of Business - Enterprise Resource Planning And Implementation

Victoria University
07.2019 - 06.2021

Bachelor of Technology - Computer Science And Programming

JNTU
03.2012 - 05.2016

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Yalamandhar reddy BattulaIT Administrator