Reece Featherstone
Katherine,Australia
Summary
Customer-service orientated with a passion for creating lasting customer satisfaction by delivering a quality service and experience . Capable leader with over five years experience within the retail sector with a desire to improve daily and make a real difference within the work place. Always striving to do more, and willing to take on added responsibilities to achieve goals.
I enjoy the unique challenges that come with a customer facing role, and how no day is the same.
Overview
8
8
years of professional experience
Work History
Customer Assistant
Intersport
09.2023 - Current
- Answered customer questions about products,helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Managed efficient cash register operations.
- Opening and closing of store.
- Delegated tasks to other members of staff.
Grounds and Maintenance Assistant & Receptionist
Discovery Holiday Parks
03.2023 - 09.2023
- Irrigation work, Pool maintenance and operation of heavy machinery.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email and telephone.
- Resolved customer problems and complaints.
Stock Controller
Tesco Ltd
04.2017 - 04.2022
- Followed detailed planograms and merchandised areas of store.
- Regular quality checked large quantities of products to ensure business remained legal.
- Provided quality customer assistance.
Sales Representative and Personal Trainer
Lifestyle Fitness
04.2016 - 04.2017
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Worked within a small team to achieve sales targets.
- Built strong rapports with customers to support business retention.
Education
National Extended Diploma in Sports And Exercise
Avon Valley College
United Kingdom, Amesbury08.2019
Public Services
Andover College
United Kingdom, Andover07.2017
Secondary Education
Avon Valley Secondary
United Kingdom, Amesbury07.2016
Skills
- Complaint Handling
- Punctuality
- Customer Service
- Reliability
- Merchandising and Display
- Dispute Mediation
Timeline
Customer Assistant
Intersport
09.2023 - Current
Grounds and Maintenance Assistant & Receptionist
Discovery Holiday Parks
03.2023 - 09.2023
Stock Controller
Tesco Ltd
04.2017 - 04.2022
Sales Representative and Personal Trainer
Lifestyle Fitness
04.2016 - 04.2017
National Extended Diploma in Sports And Exercise
Avon Valley College
Public Services
Andover College
Secondary Education
Avon Valley Secondary
Similar Profiles
Guido LAXGuido LAX
EMPLOYE POLYVALENT at INTERSPORTEMPLOYE POLYVALENT at INTERSPORT
Erwan MALROUXErwan MALROUX
Conseiller De Vente at IntersportConseiller De Vente at Intersport
Thomas FribouletThomas Friboulet
Stagiaire at IntersportStagiaire at Intersport
Alexis WaltzAlexis Waltz
Responsable rayon at IntersportResponsable rayon at Intersport
Preston John LeePreston John Lee
Tractor Operator at Manbulloo MangosTractor Operator at Manbulloo Mangos