Rehnuma Nikhat Dean
TRUGANINA,VIC
Summary
I would like to pursue my carrier in customer service, sales and administration and communication skills. I am mature, reliable, honest and hardworking person with the passion for helping others, sensitive and diplomatic manner. I am adaptable to changes and keen to learn new skills and grow with any company or organisation. Having excellent administrative and customer service experience, coupled with a solid work ethnic makes me an ideal candidate for a prospective employer. I am analytic, a problem solver and a people person.
Overview
4
4
years of professional experience
Work History
Retail Assistant and acting supervisor
Red Cross
Takanini
02.2016 - 10.2018
- Understanding customer needs and showing them desired products.
- Handling customer sales and tills
- Helping train new Staff
- Responsibility of closing down
- Developed retail skills in second hand goods shop
- Developed team and leadership skills by helping to train new staff.
Sales Assistant (casual)
RK Collections
09.2016 - 11.2016
- Selling fashion clothing
- Customer service
- Cashier work cash handling
Operations Crew
Mac Donald’s
03.2015 - 01.2016
- Face to face customer service, cashing out customer purchases, attending customer needs & problems
- Handling sales records & balancing at the end of the day.
- Developed retail knowledge & customer service skills
- Developed organisational skills
- Developed public addressing skills
- Experienced in time management and team work
Education
Front Office management - undefined
Pacific Institute of Technology
Higher School Certificate - undefined
Pandit Vishnu Deo Memorial College
12.2012
Skills
Computer skills
Communication skills
Sales and marketing techniques
Workplace health and safety procedures
Microsoft word, Microsoft excel and customer relation skills
Accomplishments
- Passed the competition for the chemical society of the South Pacific
Timeline
Sales Assistant (casual)
RK Collections
09.2016 - 11.2016
Retail Assistant and acting supervisor
Red Cross
02.2016 - 10.2018
Operations Crew
Mac Donald’s
03.2015 - 01.2016
Front Office management - undefined
Pacific Institute of Technology
Higher School Certificate - undefined
Pandit Vishnu Deo Memorial College
Personal Qualities
- Able to work using my own initiative with limited supervision.
- Able to learn new skills quickly and work in a team environment
- Excellent written and verbal communication skills.
- Honest, efficient, reliable and punctual
- Work well under pressure.
- Can work with all nationalities
- Ability to solve problems.