Renae McSharry
Marsden,QLD
Summary
Proven track record in enhancing customer satisfaction and maintaining high hygiene standards at both KFC and TRRM Cleaning. Demonstrates exceptional teamwork and communication skills alongside deep cleaning abilities and efficient money handling. Increased operational efficiency through meticulous work ethic and self-motivation, contributing significantly to team and customer relations.
Overview
3
3
years of professional experience
Work History
Commercial Cleaner
TRRM Cleaning
01.2024 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Safeguarded clients' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
Restaurant Team Member
Kentucky Fried Chicken
07.2022 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Operated register to process payments and collect cash payment for order totals.
- Served food and beverages promptly with focused attention to customer needs.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Pamphlet Deliverer
IVE Distribute
06.2021 - 04.2022
- Promoted a safe working environment by adhering to company policies and procedures while completing deliveries.
- Increased overall efficiency by coordinating with other deliverers to ensure cohesive teamwork during peak seasons or high-volume projects.
- Supported team members in completing their tasks, fostering a collaborative work environment for increased efficiency.
- Kept detailed records of completed deliveries, assisting management in tracking performance metrics and analyzing trends over time.
- Ensured accuracy of delivered materials, cross-checking against distribution lists and inventory logs.
Education
Kingston Secondary College
Kingston, QLD04.2024
Hospitality
CTA Training
Waterford04.2024
First Aid
TAFE Queensland
South Bank, QLD05.2023
Skills
- Deep cleaning abilities
- Strong Work Ethic
- Self-Motivation and Initiative
- Housekeeping skills
- Reliability and punctuality
- Customer Service
- Customer Relations
- Money handling abilities
References
Leah Beckenham
KFC Shift Supervisor
Phone no: 0466 429 559
Email. leah.becks11@gmail.com
Logan Martinovic
KFC Assistant Manager
Phone no: 0466 824 994
Email. martinoviclogan@gmail.com
Timeline
Commercial Cleaner
TRRM Cleaning
01.2024 - Current
Restaurant Team Member
Kentucky Fried Chicken
07.2022 - Current
Pamphlet Deliverer
IVE Distribute
06.2021 - 04.2022
Kingston Secondary College
Hospitality
CTA Training
First Aid
TAFE Queensland
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