Renae Schneider
Milman,QLD
Summary
Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Hedlow Retreat (formerly Henderson Park Farm Retreat)
Barmoya , QLD
2022.07 - 2022.12
- Played a key role in facilitating the transition to a new brand by assisting new owners with updating in-house documents, social media channels, Trip Advisor profiles and website.
- Worked closely with owners to supervise contractors and maintenance staff, resulting in successful upgrades for various buildings and water infrastructure.
- Responded to customer inquiries via phone or email in a professional and timely manner.
- Organized and implemented daily cleaning schedules for staff.
- Maintained inventory of cleaning supplies ensuring stock levels are sufficient for daily operations.
- Engaged potential brides, highlighting our facilities and providing information on pricing options for different size events.
- Communicated effectively with customers regarding their desired wedding arrangements.
- Demonstrated expertise with Xero and Reckon accounting software
- Managed bookings, invoiced promptly and maintained effective liaison with Tourism inbound operators and wedding vendors.
- Provided warm and efficient customer service upon reception and guided visitors to their designated rooms.
Administrative Officer /Cleaning Supervisor
Henderson Park Farm Retreat
Barmoya , QLD
2015.07 - 2021.07
- Answered incoming calls promptly and professionally, providing callers with accurate information about our services.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Conducted informative guided property tours for international guests
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Contributed to the efficient management of housekeeping requirements through the implementation of cleaning checklists.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
Education
North Rockhampton State High School
Rockhampton, QLD1997-01
Skills
- Attention to Detail
- Proficient in Xero and Reckon
- Calendars management
- Telephone Etiquette
- Time Management
- Office Administration
Certification
- Open class manual drivers license
Affiliations
- Travelling and camping with family and friends is one our families favourite past times. In 2021/22 we completed a 7 month trip through 4 states and one territory whilst also homeschooling our 2 children. I also enjoy gardening, sewing and walking our 3 dogs.
References
References available upon request.
Timeline
Administrative Coordinator
Hedlow Retreat (formerly Henderson Park Farm Retreat)
2022.07 - 2022.12
Administrative Officer /Cleaning Supervisor
Henderson Park Farm Retreat
2015.07 - 2021.07
North Rockhampton State High School
- Open class manual drivers license
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