Renae Watts
St Helens,TAS
Summary
Honest, friendly and reliable with in-depth understanding of proper housekeeping procedures. Well-versed in replacing used items, making beds and handling chemicals safely.
Skilled Kitchen Hand/ Head Waitresses / Restaurant Manager knowledgeable about best practices, safe food handling and inventory management.
Hardworking, skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work.
Overview
5
5
years of professional experience
Work History
House Keeping
Bay Of Fires Bush Retreat
Binalong Bay, TAS
03.2024 - Current
- Communication between housekeeping staff and management, resulting in improved efficiency and teamwork.
- Enhanced cleanliness and safety standards by implementing effective housekeeping policies and procedures.
- Worked closely with housekeeping staff to ensure room readiness before guest checkins.
Night Stocker
Bay Of Fires IGA
St Helens, TAS
10.2021 - 04.2024
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Maintained neat, organised stockroom free of hazards.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Deli Assistant
Bay Of Fires IGA
St Helens, TAS
03.2019 - 04.2024
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Took special orders for event catering and party trays, assisting customers by recommending additional items.
Owner / Manager
Wharf Bar And Kitchen
St Helens, TAS
01.2019 - 07.2020
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Education
Grade 10 -
St Helens District High School
St Helens, TAS12.2001
Skills
- Housekeeping Operations
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Computer Skills
- Hiring and Training
- Food Safety
- Inventory Management
- Food Preparation
- Waste Reduction
- Cleaning and sanitation
- Supply Ordering
.
Forklift license
RSA
Basic barista
Certificate 3 in retail operations
Timeline
House Keeping
Bay Of Fires Bush Retreat
03.2024 - Current
Night Stocker
Bay Of Fires IGA
10.2021 - 04.2024
Deli Assistant
Bay Of Fires IGA
03.2019 - 04.2024
Owner / Manager
Wharf Bar And Kitchen
01.2019 - 07.2020
Grade 10 -
St Helens District High School