Summary
Overview
Work History
Education
Skills
Timeline
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Renee Clydesdale

Narre Warren,VIC

Summary

A dedicated and experienced retail professional, 22 years old, with five years of expertise at Swarovski. I specialize in delivering exceptional customer service and driving sales, with a proven track record of exceeding performance targets and building strong customer relationships. Highly skilled in luxury retail, I am eager to branch out and challenge myself in new areas of the industry. I bring a strong work ethic, attention to detail, and a commitment to excellence in all tasks. Organized, self-motivated, and a fast learner, I am adept at both leading teams and contributing as a team member. I am always eager to acquire new skills and continue my professional growth.

Overview

5
5
years of professional experience

Work History

Sales Consultant

Swarovski
11.2019 - Current
  • Advised clients on product selections tailored to their specific needs, ensuring high levels of customer satisfaction.
  • Cultivated long-term client relationships by consistently delivering exceptional service and exceeding expectations.
  • Analyzed and resolved customer issues independently, managing feedback and executing effective dispute resolutions.
  • Provided comprehensive training and guidance to team members, enhancing overall team performance.
  • Demonstrated strong written and verbal communication skills in interactions with customers, both in person and through phone and email correspondence.
  • Managed significant cash flow with utmost responsibility and trustworthiness.
  • Organized and processed large stock orders and deliveries, performing inventory counts to minimize product loss.

Paralegal

Anika Legal
10.2023 - Current
  • Managed up to 10 cases simultaneously, serving as the primary point of contact for all clients.
  • Engaged with clients daily via phone and email to discuss their cases and provide tailored legal advice.
  • Maintained organized case files and documentation, ensuring all file notes, documents, and evidence were accurately filed for timely retrieval.
  • Drafted a variety of legal documents, including letters of advice, compliance requests, VCAT applications and submissions, compensation claims, and CAV applications.
  • Collaborated with supervising lawyers to prepare legal advice on matters related to rental repairs, bond disputes, and evictions.
  • Conducted thorough legal research on property law, including statutes, regulations, and case law, to support case preparation and strategy development.
  • Facilitated case progression by liaising with clients, real estate agents, rental providers, and the Department of Health and Safety.
  • Stayed current on changes in property laws, regulations, and industry best practices through ongoing professional development.
  • Applied the Residential Tenancies Act 1997 (Vic) in all relevant matters.
  • Upheld confidentiality and ethical standards, maintaining the trust and confidence of clients and colleagues.

Education

Bachelor of Laws

Deakin University
Burwood, VIC
10.2024

High School Diploma -

Fountain Gate Secondary College
Narre Warren, VIC
12.2020

Skills

  • Time Management & Organizational Skills
  • Sales Strategies & Reaching KPIs
  • Exceptional Customer Service
  • Extensive Staff Training
  • Eagerness to Learn
  • Flexibility in Positions
  • Hard-working & Driven

Timeline

Paralegal

Anika Legal
10.2023 - Current

Sales Consultant

Swarovski
11.2019 - Current

Bachelor of Laws

Deakin University

High School Diploma -

Fountain Gate Secondary College

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Renee Clydesdale