RENEE DEL MASTRO

Company Overview

The Australian Ballet is one of the world’s leading national ballet companies and a globally recognised Australian major performing arts organisation.

Orchestra Victoria provides pit services for ballet and opera in Victoria and is a wholly owned subsidiary of The Australian Ballet

The Australian Ballet and Orchestra Victoria have an annual turnover of more than $70 million and employ over 300 staff.

Key Responsibilities

• Act as first point of contact for all general employment and HR queries
• Deliver day to day people processes including: onboarding, induction, performance and development planning, workforce planning, wellbeing and offboarding
• Manage employee relations cases relating to performance, misconduct, grievances and disputes, in line with Company policies and procedures, as well as any relevant legislative requirements
• Partner with managers to establish and maintain high-performance culture through effective performance management processes, goal setting, feedback, and development plans
• Lead on key cyclical tasks such as remuneration, contracting and performance reviews
• Coordinated employment offers with management and extended offers to selected candidates
• Coordinated employee recognition programs to boost morale, acknowledge accomplishments, and increase overall job satisfaction

Key Responsibilities

• End to end recruitment administration for all campaigns
• Complied with Fair Work, EBA and Award changes
• Lead on administration and relationship management for all WorkCover claims and injury matters
• Lead on HR Inductions, Site Tours and Exit Interviews
• Provided timely and accurate advice to employees across all HR landscapes – multiple inboxes, in person, online
• Maintained accurate records of employee information using up-to-date human resource databases

Key Achievements

• Managed and led quarterly tours for Southbank employees to visit The Australian Ballet’s Production Centre in Altona as part of the onboarding experience
• Actioned 961 contract requests from January 2023 – February 2024
• Onboard more than 200 new employees from January 2023 – February 2024

Company Overview

Winslow Constructors manages the design and construction of civil engineering projects for government, corporate property developers, and private land owners.

Key Responsibilities

• Managed flow of orders between the point of origin (i.e. order placed by area supervisor) and the point of usage in order to meet the requirements of the job site
• Ensured the compliance of personnel and machinery to conform to the specifications/ policies enforced by the client
• Data management across multiple computer-based systems
• Including but not limited to rate negotiation, compiling, and registering new companies/subcontractors, building and maintaining strong effective relationships with these Subcontractors & companies
• Labour Hire management
• Managed all protective equipment and uniform

Key Achievements

• Promoted to Supervisor after eight months in the position
• Successfully solely managed all administrative functions for Infrastructure projects for a month whilst colleague was on annual leave
• Solely responsible for the processing of invoices relating to 9 out of 10 projects, 2 of which were government run

Company Overview

The Australian Institute of Fitness is the largest fitness training organisation in Australia, offering a range of courses and study modes for its students.

Key Responsibilities

• Led team of Administration Officers
• End-to-end administrative management of student life cycle for 500 students across Victoria and Tasmania
• Key contact for complaint management in Victoria
• Performed all HR functions for Victorian staff including; Contract generation and on-boarding for all new starters
• Fortnightly Payroll processing for Victorian office using Xero
• Assisted with employee relations and state-wide facilitation and participation
• Maintained employee files and HR filing system

Key Achievements

• Oversaw enrolment and management of over 700 students in a year
• Oversaw and managed 25 course starts in a year
• Victoria achieved the lowest errors in the country according to the Edupoint (Student Management System) annual report run by the National Administration Manager