Amali Hika
Kallangur,QLD
Summary
Proactive and dedicated professional with experience at Leading Edge Learning Center, where I enhanced child safety and fostered early childhood development. Leveraged active listening with first aid and CPR training to elevate care quality, achieving significant parent satisfaction. Excelled in both childcare and retail environments by prioritizing hygiene practices and customer service excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Childcare Assistant
Leading Edge Learning Center
11.2023 - Current
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
Retail Assistant
Little JC's
11.2022 - 11.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Education
VCE -
Bright P12 College
Bright, VICSkills
- Cheerful and energetic
- Active listener
- Hygiene practices
- Patience and Empathy
- Reliable and punctual
- CPR training
- Parent Communication
- Activity Planning
- Early Childhood Development
- Records Management
- Friendly and Respectful
- Child Safety
Certification
Blue Card
First Aid and CPR
Timeline
Childcare Assistant
Leading Edge Learning Center
11.2023 - Current
Retail Assistant
Little JC's
11.2022 - 11.2023
VCE -
Bright P12 College