Oversee daily bar operations including inventory management, ordering and supplier coordination to ensure seamless service
Manage end of day financial procedures including cash handling and reporting
Enhance customer satisfaction by responding to enquiries promptly and resolving issues
Increase team productivity by setting clear expectations and supporting a positive team culture
Demonstrated strong organisational and leadership skills to maintain a consistently high performing and client focused environment
Bar Attendant
The Pavilion End
London
09.2023 - 04.2024
Delivering high quality, guest focused service in a fast paced environment while maintaining professionalism and efficiency under pressure
Prepare and present a wide range of beverages while ensuring consistency and attention to detail with every order
Support smooth team operations by following structured service processes and collaborating effectively with colleagues
Apply clear communication and problem solving skills to handle customer interactions and ensure a positive experience
Bar Attendant
Flying Horse Bar & Brewery
Warrnambool
12.2022 - 08.2023
Worked collaboratively to support smooth service operations, maintaining a clean bar area and adapting to various tasks during peak periods
Assistant Manager
Streaky Bay Islands Caravan Park
Streaky Bay
05.2022 - 11.2022
Delivered exceptional front facing service by managing guest check-ins and responding to enquiries via phone and email with efficiency and professionalism
Collaborated with housekeeping and maintenance teams to coordinate timely responses to guest needs ensuring quality service
Reception Officer
Surfside Holiday Parks
12.2020 - 11.2021
Processed a high volume of transactions across multiple channels (EFTPOS, cash, phone) with efficiency and attention to detail
Handled routine administrative tasks, developing strong data entry, organisational and time management skills in a customer facing setting
Maintained clear, polite communication with guests contributing to a positive and professional reception environment
Office Administration
Warrnambool Wellness Centre
10.2019 - 05.2021
Scheduled client appointments and managed inbound calls with professionalism and discretion
Maintained internal databases and filing systems with a strong focus on accuracy and organisation
Supported front desk operations by processing transactions and managing routine admin tasks
Education
London -
CPR And First Aid Certification
01.2024
Certificate IV - Allied Health Assistance
South West Tafe
Warrnambool, VIC
01.2016
Victorian Certificate of Education - undefined
Brauer College
Warrnambool, VIC
01.2014
Skills
Client communication & relationship building
Inventory and workflow management
Cross-functional team collaboration
Strong organisational & time management skills
Administrative support & assistance
Attention to detail in multi-tasking contexts
Experience in high volume and deadline driven roles