RENEE KAVANAGH
Warrnambool,VIC
Overview
10
10
years of professional experience
Work History
Supervisor
The Pavilion End
London
04.2024 - 08.2025
- Oversee daily bar operations including inventory management, ordering and supplier coordination to ensure seamless service
- Manage end of day financial procedures including cash handling and reporting
- Enhance customer satisfaction by responding to enquiries promptly and resolving issues
- Increase team productivity by setting clear expectations and supporting a positive team culture
- Demonstrated strong organisational and leadership skills to maintain a consistently high performing and client focused environment
Bar Attendant
The Pavilion End
London
09.2023 - 04.2024
- Delivering high quality, guest focused service in a fast paced environment while maintaining professionalism and efficiency under pressure
- Prepare and present a wide range of beverages while ensuring consistency and attention to detail with every order
- Support smooth team operations by following structured service processes and collaborating effectively with colleagues
- Apply clear communication and problem solving skills to handle customer interactions and ensure a positive experience
Bar Attendant
Flying Horse Bar & Brewery
Warrnambool, VIC
12.2022 - 08.2023
- Worked collaboratively to support smooth service operations, maintaining a clean bar area and adapting to various tasks during peak periods
Assistant Manager
Streaky Bay Islands Caravan Park
Streaky Bay, SA
05.2022 - 11.2022
- Delivered exceptional front facing service by managing guest check-ins and responding to enquiries via phone and email
- Balancing administrative tasks and service responsibilities in a fast-paced, customer focused environment
- Collaborated with housekeeping and maintenance teams to coordinate timely responses to guest needs ensuring quality service
- Addressing and resolving customer concerns, often independently and after hours
Reception Officer
Surfside Holiday Parks
Warrnambool, VIC
12.2020 - 11.2021
- Accurately managed guest reservations using a digital booking system, ensuring smooth arrivals and clear communication across departments
- Processed a high volume of transactions across multiple channels (EFTPOS, cash, phone) with efficiency and attention to detail
- Handled routine administrative tasks, developing strong data entry, organisational and time management skills in a customer facing setting
- Maintained clear and polite communication with guests contributing to a positive and professional reception environment
Office Administration
Warrnambool Wellness Centre
Warrnambool, VIC
10.2019 - 05.2021
- Scheduled client appointments and managed inbound calls with professionalism and discretion
- Maintained internal databases and filing systems with a strong focus on accuracy and organisation
- Supported front desk operations by processing transactions and managing routine admin tasks
Special Orders
Bunnings Warehouse
Warrnambool, VIC
06.2015 - 12.2020
- Promptly respond to general enquiries from customers via telephone and email
- Manage product returns professionally and quickly to maintain customer satisfaction
- Training of new team members in cash register operation, stock procedures and customer service
Education
Certificate IV - Allied Health Assistance
South West Tafe
Warrnambool, VIC1 2016
Victorian Certificate of Education -
Brauer College
Warrnambool, VIC1 2014
Skills
- Client communication & relationship building
- Inventory and workflow management
- Cross-functional team collaboration
- Strong organisational & time management skills
- Administrative support & assistance
- Attention to detail in multi-tasking contexts
- Experience in high volume and deadline driven roles
- Proactive mindset with strong initiative
- Adapting quickly in fast paced environments
- Experience with booking and scheduling systems
Timeline
Supervisor
The Pavilion End
04.2024 - 08.2025
Bar Attendant
The Pavilion End
09.2023 - 04.2024
Bar Attendant
Flying Horse Bar & Brewery
12.2022 - 08.2023
Assistant Manager
Streaky Bay Islands Caravan Park
05.2022 - 11.2022
Reception Officer
Surfside Holiday Parks
12.2020 - 11.2021
Office Administration
Warrnambool Wellness Centre
10.2019 - 05.2021
Special Orders
Bunnings Warehouse
06.2015 - 12.2020
Certificate IV - Allied Health Assistance
South West Tafe
Victorian Certificate of Education -
Brauer College