Renee Lauga
Summary
Within Livingstone shire council, I was given the RMPC program to manage. This sector within the company looks after 7 state roads alongside the TMR team. I completed a course at TMR in August 2024 and gained access to skills set along with the Central Queensland districts and other councils to maintain the maintenance of the roads. This then lead to more knowledge within the Shires system of maintaining maintenance and scheduling work orders to vendors and council staff. Experienced with scheduling and supervising maintenance tasks to ensure operational continuity. Utilizes strong problem-solving skills to address repair issues promptly and efficiently. Knowledge of safety protocols and maintenance best practices to ensure safe working environment.
Overview
12
12
years of professional experience
Work History
Construction and Maintenance Administrator
Livingstone Shire Council
Yeppoon
05.2024 - Current
- Analyzed trends in work order data to identify recurring issues, leading to more targeted and effective maintenance strategies.
- Optimized space utilization by reorganizing storage areas, allowing for easier access to frequently used items.
- Established clear communication channels between departments, facilitating cross-functional collaboration on maintenance projects.
- Implemented energy-saving initiatives that reduced utility costs while maintaining facility functionality.
- Identified opportunities for process improvements within the maintenance department, leading to increased efficiency and effectiveness.
- Reduced downtime by efficiently coordinating maintenance tasks and prioritizing urgent requests.
- Developed strong relationships with vendors, negotiating favourable contracts for equipment purchases and services.
- Ensured smooth transitions during staff changes by effectively documenting processes and procedures related to maintenance administration tasks.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
- Organized ongoing maintenance schedules to boost system performance.
Directors Personal Assistant
Singo's Trade Services Group
02.2019 - 05.2024
- I have been a dedicated employee of Singos trade Services Group for over 4 years, I have been promoted 3 times due to my professional and personal attributes within the company
- I demonstrate leadership skills, provide support to all staff, liaise with contractors such as Aurizon and Livingstone Shire council and complete tasks within a timely manner.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated and maintained confidential databases and records.
- Answered high volume of phone calls and email inquiries.
- Displayed absolute discretion at handling confidential information.
- Used discretion when handling confidential information.
Office Manager & Sales executive
CQ Sheds & Concrete
01.2013 - 02.2019
- I was a valued employee within CQ Sheds and Concrete selling sheds to valued customers and meeting KPI's within Central Queensland
- I used many software applications to generate quotes and sales, while also liaising with Rockhampton City Council to complete goals within the company.
Education
Year 10 -
The Cathedral College
Rockhampton, QLD2001
Skills
- I have developed many skills within my previous administration positions such as time management, customer service, organizational skills, team leadership skills and stock management
Repair management
Maintenance Planning
Scheduling Coordination
Teamwork and Collaboration
Customer Service
Problem-Solving
Skilled Maintenance and Repair
Time Management
Attention to Detail
Leadership skills
Problem-solving abilities
Multitasking
Tools and Equipment Maintenance
Reliability
Excellent Communication
Troubleshooting skills
Organizational Skills
Effective Communication
Job Prioritizing
Decision-Making
Professional Communication
Employee Safety Training
Relationship Building
Customer Relations
Data Entry and Analysis
Team building
Visual Inspection
Safety standards
Self Motivation
Interpersonal Skills
Goal Setting
Risk Assessment
Quality Control
Quality Control
Staff Supervision
Continuous Improvement
Education
THE CATHEDRAL COLLEGE ROCKHAMPTON
DOB
Date of Birth: 06/21/84
Additional Information
Certificates I have obtained~
Aurizon =
Isolation & lockout - Protected Person
Isolation & lockout - Foundation
Aurizon rail corridor -Induction
Aurizon People plant separation - spotter
Aurizon people plant separation - foundation
Internally programs I have gained knowledge within with -
Civia/Reflect
Conquest
Pathways
Guaridan
Word/Excel
Pegagus
RMS
Zero
Rhoughometer
References
Ellen O'Rourke - 0438 337 157 / Livingstone Shire Council
Glen Palfrey - 0413 221 759 / Singo's Trade Services Group
Julienne Williams - 0408 270 979 / Singo's Trade Services Group
Peter Williams - 0408 783 108 / Aurizon
Timeline
Construction and Maintenance Administrator
Livingstone Shire Council
05.2024 - Current
Directors Personal Assistant
Singo's Trade Services Group
02.2019 - 05.2024
Office Manager & Sales executive
CQ Sheds & Concrete
01.2013 - 02.2019
Year 10 -
The Cathedral College