Renee Seidenkamp
Palm Beach,Qld
Summary
Dynamic Medical Receptionist with proven expertise at The Pines Medical Practice, excelling in patient relations and appointment management. Skilled in medical billing and adept at optimizing workflows, I ensure efficient operations while maintaining confidentiality. Recognized for exceptional organization and time management, I enhance patient experiences through effective communication and support.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
The Pines Medical Practice
Elanora
07.2013 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to medical office policies to maintain strict confidentiality of patient data.
Education
HSC - High School
Cardiff High School
Cardiff12.1989
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient registration
- Appointment management
- Payment collection
- Reminder calls
- Patient relations
- Records management
- Medical billing
- Paperwork coordination
- Medical office procedures
- Proficient in Pracsoft, Medical Director, Practice Hub, Outlook, Tyro
- Typing and filing
- Patient reception management
- Patient callbacks
- Customer service
- Cash handling
- Time management
- Organisation and time management
- Adaptable and flexible
- Calendar and appointment management
- Relationship building
- Scheduling tests and procedures
- Medicare/DVA, WorkCover knowledge
Immunisation Status
Fully Immunised.
Timeline
Medical Receptionist
The Pines Medical Practice
07.2013 - Current
HSC - High School
Cardiff High School