Renee West
Unanderra,Australia
Summary
Dedicated retail professional with 30 years of experience in delivering exceptional customer service and fostering team collaboration. Proven ability to manage inventory effectively and enhance operational efficiency in fast-paced environments. Committed to maintaining high standards of professionalism and safety.
Overview
43
43
years of professional experience
Work History
Sales Assistant
Myer
Shellharbour, NSW
11.2010 - Current
- Delivered exceptional customer service while maintaining professional behavior and appearance.
- Facilitated clear communication with team members and customers, enhancing understanding and satisfaction.
- Collaborated effectively within a team environment to achieve common goals.
- Managed time efficiently to ensure timely completion of tasks and meet operational needs.
- Utilized proficient computer skills to support daily operations.
- Participated in the safety committee to promote workplace health and safety standards.
- Adhered to workplace health and safety regulations consistently throughout all tasks.
- Contributed to fundraising committee, supporting community initiatives through organized events and activities.
Owner Operator
The Par Can Shop
01.2002 - 01.2009
- Calculated freight costs for shipping logistics.
- Managed stock from overseas and local suppliers, ensuring inventory availability.
- Executed targeted marketing strategies and managed telephone sales, increasing customer engagement.
- Provided customer service in fast-paced retail environment, enhancing customer satisfaction.
- - warehouse stock management
- Ebay Store
Sales Assistant
Bambu Fabric and Haberdashery Shop
UNANDERRA, NSW
04.1983 - 04.1993
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store inventory
- Established rapport with customers using active listening and interpersonal skills.
- Managed while owner was away.
- Ordered stock.
Education
Some College (No Degree) -
Dapto High School
Dapto, NSWSkills
- Sales support
- Customer relationship management
- Sales forecasting
- Product expertise
- Market analysis
- Inventory oversight
- Team collaboration
Volunteer Experience
- Rural Fire Service, Community Engagement, 05/01/18 - present
- Rural Fire Service Fire Fighter Farmborough Heights Brigade 2019 - present
- Myer Fundraising Committee, 01/01/13, current
- Wings over Illawarra, 05/04/19, Albion Park, NSW, open to close
- Wings Over Illawarra, 05/05/18, Albion Park, NSW, open to close
- Wings Over Illawarra, 05/06/17, Albion Park, NSW, open to close
- Annual KidzWish Christmas Party, Managing Volunteer, 11/01/14, 11/01/16, WIN Entertainment Centre
- Annual KidzWish Ball, 11/01/14, 11/01/16, WIN Entertainment Centre
- Wings Over Illawarra, 04/30/16, Albion Park, NSW, open to close
- City Slider, 03/22/17, Port Kembla, NSW
References
Peta Kelly, Store Manager, Myer Shellharbour, 0242236170
Adam Williams, Captain of Farmborough Heights Brigade RFS 0413102892
Professional Attributes
- Professional customer service skills
- Ability to work as part of a team
- Effective written and verbal communication skills
- Knowledge in merchandising stock
- Takes initiative and personal responsibility
- Manage customer complaints effectively
- Maintain professional appearance
- Safe manual handling techniques
- Efficient time management and problem solving skills
- Practices in accordance with company policies and standards
Professional Certificates And Achievements
- Current NSW Driver License
- Rural Fire Service NSW Premiers Bushfire Emergency Citation Award 2019-2020
- Myer NSW/ACT Regional finalist of Inspirational People Awards, 2019, Own your future
- Myer NSW/ACT Regional winner of Inspirational People Awards, 2015, Give Something Back - volunteer work
Timeline
Sales Assistant
Myer
11.2010 - Current
Owner Operator
The Par Can Shop
01.2002 - 01.2009
Sales Assistant
Bambu Fabric and Haberdashery Shop
04.1983 - 04.1993
Some College (No Degree) -
Dapto High School