RENI THANKAPPAN
Griffith,NSW
Summary
Detail-oriented team member with experience in merchandising, inventory management, and expiry management. Proven ability to assist customers with inquiries while maintaining compliance with food safety standards. Ready to enhance customer experiences in a dynamic retail environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Member
WOOLWORTHS
SYDNEY
04.2025 - Current
- Greeting customer service
- Customer service
- Home delivery
- Online delivery assistance
- Merchandising
- Expiry management (FIFO)
- Filling
- Planogram
- Assisted customers with product inquiries and ensured a positive shopping experience
Hotel service
The Pioneers Lodge
Griffith
12.2024 - Current
- Making breakfast for residents
- Arrange food according to their pattern.
- Find food allergies, and maintain their records.
- Taking menu orders.
- Break time refreshments.
- Exceeded residents' satisfaction by finding creative solutions to problems.
Sales Officer
LULU Hypermarkets LLC
Dubai, United Arab Emirates
08.2013 - 03.2024
- Customer service.
- Epos billing.
- Expiry Management.
- Promotional collaterals.
- Display and merchandising.
- Inventory management.
- Floor management.
- Maintain various records.
- Meet targets.
- Meet customer expectations.
Education
High School Diploma -
Higher Secondary School
Chavara ,kerala, India03-2005
Skills
- Customer service
- Merchandising
- Inventory management
- Food safety compliance
- Expiry management
- Customer relationship management
- Sales strategies
- Team collaboration
- Area and facility cleaning
- Cash handling
- POS systems
Certification
Full driver's license (Australia)
R.S.A
Languages
English
Professional
Hindi
Professional
References
References available upon request.
Timeline
Team Member
WOOLWORTHS
04.2025 - Current
Hotel service
The Pioneers Lodge
12.2024 - Current
Sales Officer
LULU Hypermarkets LLC
08.2013 - 03.2024
High School Diploma -
Higher Secondary School