RESHMA BINDU
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Tax Agency
03.2023 - Current
.
- Welcomed customers with friendly greetings, answered general questions, gathered nature of visit and directed them to specific offices
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Answered phones promptly and directed incoming calls to the correct offices.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Responded to inquiries from callers seeking information.
- Reconciled and corrected issues with financial records.
- Organized, maintained and updated information in computer databases.
- Scheduled office meetings and client appointments for staff teams.
- Tracked important information in XERO software spreadsheets and ran reports
Education
Bachelor of library and information science - Library Science
University of Kerala
Kerala, India02.2022
Skills
- Database Administration
- Telephone Skills
- Spreadsheet Tracking
- Microsoft Office
- Bookkeeping Support
- Making Appointments
- PC Proficiency
- Staff Management
- Time Management
- Mail Handling
Certification
certification in library and information science /2017
Diploma in computer applications/ 2017
Additional Information
University Library – Kerala, INDIA
• Scheduled and used library equipment.
• Shelved and organized books according to Dewey Decimal classification and Colon classification
• Check out and renew materials, update records of customers and collection of books in the system
• Performed searches of bibliographic information
• Cleaned and repaired damaged books
Timeline
Receptionist
Tax Agency
03.2023 - Current
Bachelor of library and information science - Library Science
University of Kerala
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