Mia Bartlett
Bendigo
Summary
I am a detail-oriented individual with exceptional communication and time management skills. Proven to be a fast learner with the ability to handle multiple tasks effectively and efficiently in fast-paced environments. I enjoy working both as part of a team and independently. I have wide range of experience, particularly in customer service and store and kitchen cleaning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Petstock
02.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment
- Resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking and rotating merchandise as needed.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Waitress and Bar Assistant
Harpoon Social Club
03.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Retail Assistant
Bgs Pools and Spas
12.2021 - 02.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Customer Service Assistant
Woolworths
09.2021 - 03.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Catherine McAuley College
Bendigo, VIC10-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Time management
- Reliability and punctuality
- Multitasking
Certification
- Valid Driver's License
- Food Handler's Certificate
- Responsible Service of Alcohol (RSA) - VIC, ACT, NT, QLD, SA, TAS, WA
Timeline
Retail Sales Associate
Petstock
02.2024 - Current
Waitress and Bar Assistant
Harpoon Social Club
03.2023 - Current
Retail Assistant
Bgs Pools and Spas
12.2021 - 02.2024
Customer Service Assistant
Woolworths
09.2021 - 03.2023
High School Diploma -
Catherine McAuley College
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