Kylee Flute
Perth,WA
Summary
Dynamic and versatile professional with a rich background spanning healthcare, retail, and industrial sectors, notably excelling at QLD Health and WA. Proven track record in health promotion and high-pressure environments, demonstrating exceptional communication and problem-solving skills. Achieved significant improvements in operational efficiency and customer satisfaction through innovative strategies and meticulous attention to detail.
Overview
23
23
years of professional experience
Work History
Retail Assistant
Liquorland
Perth, WA
10.2022 - Current
- Take on manager role when required and assist with training new staff.
- Assisted customers with product selection, answered queries and provided advice.
- Processed payments using cash register, credit card machine and POS system.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
Qualified Nurse
QLD Health and WA
01.2002 - 12.2022
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Administered medications and treatments in accordance with physician orders.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
Trade Assistant
Derek Wyllie
Esperance, WA
01.2021 - 09.2021
- Installing air conditioning units in industrial buildings.
- Assisted in the loading and unloading of goods from trucks and containers.
- Organized stock items and ensured that they were correctly labeled and stored.
- Provided assistance with manual handling tasks when required.
- Ensured all paperwork related to goods movements was completed accurately and promptly.
- Carried out regular checks on equipment such as forklifts to ensure it was safe for use at all times.
- Maintained a clean, safe working environment by adhering to health and safety regulations at all times.
Supervisor
Venues Live- Optus Stadium
Perth, WA
03.2018 - 12.2020
- Corporate areas and MASE events.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Education
High School Diploma -
RHS
QLD11-1994
Diploma in business -
CQU
QLDAdvanced Diploma in Nursing -
CQU
QLDFirst aid/ CPR -
Esperance Tafe
WAApproved managers/ RSA/ RSG -
Dlgsc
WAWhite Card/ Forklift/ Working At Heights/ Confined Spaces -
Esperance Tafe
WASkills
- Health promotion
- Ability to work under pressure
- Fast learner, highly motivated
- High level of communication, organization, and conflict resolution skills
- Strong attention to detail
- Sharp problem solver who thinks outside the box
- Ability to operate efficiently as a team member and autonomously
References
References available upon request.
Timeline
Retail Assistant
Liquorland
10.2022 - Current
Trade Assistant
Derek Wyllie
01.2021 - 09.2021
Supervisor
Venues Live- Optus Stadium
03.2018 - 12.2020
Qualified Nurse
QLD Health and WA
01.2002 - 12.2022
High School Diploma -
RHS
Diploma in business -
CQU
Advanced Diploma in Nursing -
CQU
First aid/ CPR -
Esperance Tafe
Approved managers/ RSA/ RSG -
Dlgsc
White Card/ Forklift/ Working At Heights/ Confined Spaces -
Esperance Tafe
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