Maya Tamen
Edensor Park,Australia
Summary
Over the past six years, I’ve developed strong customer service skills, including three years in retail, and experience as a receptionist, where I managed administrative tasks and provided professional front-line support. I’ve also worked with NDIS clients, gaining valuable skills in delivering personalized care, and building trust. I’m organized, adaptable, and committed to providing excellent service in every role I take on.
Overview
7
7
years of professional experience
Work History
Retail Assistant
Kathmandu
Wetherill Park, Australia
09.2023 - Current
- Implemented loss prevention strategies to reduce shrinkage rates
- Maintained a clean and safe shopping environment for customers
- Tracked inventory levels and placed orders for new stock as needed
- Offered recommendations to customers, enhancing their shopping experience
Retail Sales Associate
Peter Alexander
Wetherill Park, NSW
10.2024 - 01.2025
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Processed returned merchandise according to company policies.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Support Worker
Like Family
09.2023 - 12.2024
- Organized support groups for individuals dealing with similar life challenges
- Aided clients in developing coping strategies to manage everyday stressors effectively
- Spearheaded outreach programs aimed at increasing awareness about mental health issues
- Assessed client needs and developed treatment plans accordingly
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
Crew Member Trainer
Guzman Y Gomez
Casula, Australia
09.2022 - 02.2023
- Trained other employees in customer service, food safety and performance requirements
- Set positive example for team members by providing high-quality, efficient service
- Taught new team members correct procedures for all areas of operations
- Greeted customers with smile and provided friendly service to professionally handle every need
Receptionist
Ultra Laser And Beauty Clinic
Edensor Park, Australia
03.2018 - 11.2022
- Scheduled office meetings and client appointments for staff teams
- Answered central telephone system and directed calls accordingly
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Maintained confidentiality of information regarding clients and company
- Kept reception area clean and neat to give visitors positive first impression
- Resolved customer problems and complaints
Retail Assistant
Woolworths
Wetherill Park, Australia
06.2021 - 07.2022
- Wrapped, boxed and weighed bakery department products
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Used in-store system to locate inventory and place special orders for customers
- Worked with loss prevention in monitoring shopper behaviour
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
Education
Social Science
Macquarie University
Sydney, NSW01-2027
High School Diploma -
Mary MacKillop College
Wakeley01-2021
Nursing -
UOW
NSWSkills
- Staff Management
- Time Management
- Product and Service Sales
- Cash Handling
- Customer Assistance
- Loyalty Promotion
- Stocking and Receiving
- Teamwork and Collaboration
- Role Modeling
- Cash Register Operations
- POS System Operation
- Conflict resolution techniques
- Team Collaboration
- Recreational Activities
- Behavioural support
- Mental health assistance
- Daily living support
- Crisis management
- Empathy and patience
Languages
English
Native/ Bilingual
Arabic
Professional
Timeline
Retail Sales Associate
Peter Alexander
10.2024 - 01.2025
Retail Assistant
Kathmandu
09.2023 - Current
Support Worker
Like Family
09.2023 - 12.2024
Crew Member Trainer
Guzman Y Gomez
09.2022 - 02.2023
Retail Assistant
Woolworths
06.2021 - 07.2022
Receptionist
Ultra Laser And Beauty Clinic
03.2018 - 11.2022
Social Science
Macquarie University
High School Diploma -
Mary MacKillop College
Nursing -
UOW
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