NICOLE JACOB
Lightsview
Summary
Motivated and detail-oriented Occupational Therapy student at the University of Adelaide with a strong foundation in customer service, administrative tasks, and event support. Experienced in working in fast-paced environments, delivering exceptional service, and supporting diverse teams. Seeking casual/part-time employment opportunities to continue growing professionally while completing university studies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
The Zoo Cafe, Adelaide Zoo
06.2023 - 04.2024
- Delivered friendly, efficient front-of-house service in a high-volume setting.
- Operated point-of-sale systems and accurately processed customer payments.
- Managed food and beverage orders, ensuring timely and high-quality service.
- Supported team members to maintain a clean and welcoming environment.
- Responded effectively to customer inquiries and resolved service issues promptly.
- Event Food Service
- Prepared and served food and beverages at various functions including weddings and corporate events.
- Collaborated with kitchen and bar staff to ensure smooth event operations.
- Maintained polished presentation standards and efficiently cleared event spaces.
Administrative Assistant
Torrens Health / YNA Nursing Agency
12.2022 - 12.2022
- Welcomed visitors, answered phones, and managed appointment scheduling.
- Handled petty cash and expense tracking under supervision.
- Maintained accurate and up-to-date employee records and files.
- Assisted with preparation and distribution of corporate materials and gifts.
Assistant & Student Marker
Kumon Education Centre
01.2017 - 01.2019
- Guided students through mathematics tasks and provided clear explanations.
- Accurately marked assignments and gave constructive feedback.
- Recorded and tracked student progress to support learning outcomes.
Education
Bachelor - Occupational Therapy
University of Adelaide
05-2029
Skills
- Customer Service
- Time Management & Organisation
- Administrative Support
- Point-of-Sale System Experience
- Event & Function Assistance
- Leadership & Team Collaboration
- Attention to Detail
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Flexible schedule
- Cash handling
Certification
- Academic Excellence Awards (Year 12)
- Leadership Experience as Homegroup Leader
Timeline
Team Member
The Zoo Cafe, Adelaide Zoo
06.2023 - 04.2024
Administrative Assistant
Torrens Health / YNA Nursing Agency
12.2022 - 12.2022
Assistant & Student Marker
Kumon Education Centre
01.2017 - 01.2019
Bachelor - Occupational Therapy
University of Adelaide
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