Rex Van Berkel
Ballarat,VIC
Summary
Driven and detail-oriented professional with a robust background in online order processing and customer service, honed at Woolworths and Berklee Mufflers. Excelled in delivery management and customer relations, showcasing strong decision-making and interpersonal skills. Proven track record of enhancing customer satisfaction and streamlining online operations, demonstrating a commitment to excellence and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online Team Member
Woolworths
Delacombe, VIC
04.2021 - Current
- Picking of products for customer orders.
- Hand delivery of orders via direct-to-boot.
- Prioritising orders depending on the time frame required.
- Experience supervising staff in the online department.
- I Currently work 13 hours in a permanent part time capacity.
- I have experience dealing with and helping customers instore and online.
Warehouse Assistant
Berklee Mufflers
Ballarat, VIC
12.2023 - 01.2024
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received and processed incoming orders, ensuring accuracy of information.
- Verified stock inventory levels and maintained records of items shipped and received.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Assisted with unloading trucks using appropriate equipment as needed.
- Lifted materials of varied weights on regular basis.
- Organized warehouse racks to ensure efficient storage of goods.
Education
Victorian Curriculum of Education -
St Patrick's College
Ballarat, VIC11-2024
Skills
- Product picking
- Brand awareness
- Customer service expertise
- Delivery management
- Patience and empathy
- Online order processing
- Decision-making
- Customer service
- Online ordering
- Product expertise
- Attention to detail
- Customer relations
- Deadline driven
- Merchandise selection
- Strong interpersonal skills
- Product knowledge
- Product awareness
- Delivery procedures
Accomplishments
- Captain for the First XI Soccer Team at St Patrick's College.
- 10 Chris Nolan Academic Excellence Awards during my High School Education.
- Dux of Business Management Unit 1 and 2.
- Year 8 Best and Fairest for Soccer at St Patrick's College.
- Under 12 Most Improved Soccer Player for Ballarat City Football Club.
Certification
- Responsible Serving of Alcohol - January 2025.
- Current Drivers Licence.
Affiliations
- Valued member of Ballarat City Football Club Junior NPL - 2017, and 2020 to 2024.
- Valued member of Ballarat City Football Club State League Side - 2025.
- I also enjoy playing Golf, Darts and Pickle Ball socially and Futsal competitively.
References
References available upon request.
Timeline
Warehouse Assistant
Berklee Mufflers
12.2023 - 01.2024
Online Team Member
Woolworths
04.2021 - Current
Victorian Curriculum of Education -
St Patrick's College
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