Reyida Tuerhongjiang
Melbourne,VIC
Summary
Results-driven retail professional with a focus on enhancing customer satisfaction and streamlining inventory management. Proven track record of leveraging exceptional interpersonal and organizational skills at Direct Chemist Outlet to lead training initiatives that elevated team performance. Expertise in POS systems and adept in high-pressure environments, contributing to marked improvements in operational efficiency. Aiming to further develop leadership capabilities to optimize overall retail operations.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Direct Chemist Outlet
Dandenong , Victoria
07.2024 - Current
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Restocked shelves and prepared expired drugs for return.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Scanned items and checked pricing on cash register for accuracy.
- Greeted customers to determine wants or needs.
Cafe and Hospitality Associate
Grain Licensed Café
Dandenong, Victoria
01.2019 - 12.2023
- Delivered outstanding customer support, leading to increased guest satisfaction.
- Ensured cafe cleanliness and organization while managing inventory control tasks.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained and led new team members, fostering a collaborative and enthusiastic work environment
- Performed administrative tasks such as record keeping, data entry, and managing communication with suppliers to ensure timely delivery of goods
- Resolved problems or concerns to satisfaction of involved parties.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
Certificate III Pathology Collection - Pathology
All Health Training
Narre Warren, VIC12-2024
High School Diploma -
Dandenong High School
Dandenong, VIC11-2023
Skills
- Interpersonal skills
- Communication skills
- POS systems
- Financial transactions
- Leadership abilities
- Training
- Supervising staff
- Organizational skills
- Multitasking
- Effective Task Prioritization
- Working in fast-paced environments
- Working in high-pressure environments
- Administrative tasks
- Scheduling
- Inventory management
- Workplace Coordination
- Effective Sales Strategies
Languages
English
Native/ Bilingual
Turkish
Professional
Uyghur
Native/ Bilingual
References
Grain Licensed Cafe
Marry lumanovski 0414921504
Direct Chemist Outlet
Helena Madadi Jalnamadi@gmail.com
All Health Training
Jolanta Kfoury
Timeline
Pharmacy Assistant
Direct Chemist Outlet
07.2024 - Current
Cafe and Hospitality Associate
Grain Licensed Café
01.2019 - 12.2023
Certificate III Pathology Collection - Pathology
All Health Training
High School Diploma -
Dandenong High School
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