RHEA SINGH
Melbourne,VIC
Summary
Current undergraduate student at RMIT University with 2+ combined years of experience in varying hospitality and service industries, seeking employment that will lead to growth personal and professional development.
Strong expertise in verbal and written communications, public speaking, team collaboration and time efficiency in stressful, busy environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Early Voting Centre Officer
Victorian Electoral Commission
11.2022 - 11.2022
- Distributed ballots to voters and answered questions concerning voting procedures.
- Issued up to 2000 ballots per day, 500 per officer
- Assisted declaration desks for out of region + other situations, completing reconciliation for 88 districts
- Verified voter credentials and establishing aligning districts and regions for individual voters
- Completed reconciliation, balancing of ballots, and documentations for special circumstances daily
- Operated efficiently in rotating roles
Residential Housekeeper
MyHome
08.2022 - 11.2022
- Provided consistent, reliable services to 3-5 customers daily
- Efficient coordination with other team members
- Established personal relationships with customers
- Exceeded time restraints while upholding company & customer standards
- Adapted to different personalities and expectations of service
- Followed standards of health & hygiene regulations
- Delivered quality customer service to address urgent needs and cleaning requests.
Crew Member
McDonald's
08.2019 - 01.2021
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Reached store set targets and KPIs while providing exemplary customer service
- Efficient use of multiple-screen POS systems and delivery app systems
- Flexible team member able to easily transition between different roles and duties
- Managed high flow of customers with minimal staff, serving hundreds daily
- Demonstrated team camaraderie through cross-training coworkers in new section roles
- Streamlined stock take, restocking, cleaning tasks while still upholding fast customer service
- Collaborated with team of 10+ members in a high stress environment to complete orders in a timely and friendly manner.
Education
Bachelor of Arts - Music Industry
RMIT University
Melbourne, VIC12.2026
High School Diploma -
Macleod College
Macleod, VIC11.2021
Skills
- Time Management
- Verbal and Written Communication
- Ordering Procedures
- Cash Handling
- Teamwork and Collaboration
- Willingness to Learn
- Workplace Efficiency
- Election Data Accountability
- Stocking and Replenishing
- Food Preparation and Safety
- Interactive Communication Skills
- Complex Problem-Solving
- Data Inputting
- Student Relations/Services
- Student Leadership
- Analytical and Critical Thinker
REFEREES
Dylan Parton | McDonald's Yallambie Manager/Trainer | Contact: 0414 851 489
Swati Julka | Year 12/VCE Student Manager and Teacher | Contact: 0458 400 018
Timeline
Early Voting Centre Officer
Victorian Electoral Commission
11.2022 - 11.2022
Residential Housekeeper
MyHome
08.2022 - 11.2022
Crew Member
McDonald's
08.2019 - 01.2021
Bachelor of Arts - Music Industry
RMIT University
High School Diploma -
Macleod College
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