Rhianna Harrison
Karratha,WA
Summary
Proven leader and efficient problem-solver, adept in teamwork and collaboration, with a track record of driving continuous improvement initiatives at Benara Nurseries. Skilled in computer applications and quality management. Demonstrates flexibility, dependability, and a commitment to excellence, fostering a culture of accountability and enhancing productivity across teams.
Overview
8
8
years of professional experience
Work History
Nursery Hand
Handy Hands
03.2024 - Current
- Advised customers on appropriate native plants for their gardens, promoting sustainable landscaping practices within the community.
- Assisted in propagation of plants through various methods, including seed sowing, cutting, and grafting.
- Supported inventory management through accurate record keeping of plant stock.
- Reduced pest issues with regular monitoring and implementation of integrated pest management strategies.
- Coordinated deliveries efficiently ensuring timely transport of plants to clients without compromising quality.
Production Administration Assistant
Benara Nurseries
03.2023 - 03.2024
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Supported compliance with industry regulations by maintaining up-to-date knowledge of relevant guidelines and ensuring all documentation was completed accurately.
- Helped drive continuous improvement efforts by actively participating in problem-solving sessions focused on optimizing production workflows.
- Maintained strong vendor relationships through regular communication, fostering an atmosphere of mutual trust and cooperation for ongoing success.
- Streamlined budget tracking processes, enabling more efficient allocation of resources throughout the production cycle.
Quality Supervisor
Benara Nurseries
09.2020 - 03.2023
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised 12 employees involved in product inspection and quality control procedures.
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Mentored junior staff in quality management best practices, fostering a culture of excellence and accountability.
- Promoted a safety-first mindset among team members through regular training sessions on safe work methods and equipment usage protocols.
Supervisor
Zambrero
07.2019 - 09.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
Checkout Operator
Coles Supermarket
10.2016 - 07.2019
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
Education
Year 11
Mindarie Senior College
Excel Essentials Course
Mobile Mouse
The New Supervisor
Aveling Training
Hygiene Officer
AHA Hospitality & Tourism COVID-19
RSA
Galaxy Training
Valid WA 'C' Class Manual License
Skills
- Teamwork and Collaboration
- Commited
- Flexible and Adaptable
- Dependable and Responsible
- Enthusiatic
- Computer Skills
- Problem Resolution
Timeline
Nursery Hand
Handy Hands
03.2024 - Current
Production Administration Assistant
Benara Nurseries
03.2023 - 03.2024
Quality Supervisor
Benara Nurseries
09.2020 - 03.2023
Supervisor
Zambrero
07.2019 - 09.2020
Checkout Operator
Coles Supermarket
10.2016 - 07.2019
Year 11
Mindarie Senior College
Excel Essentials Course
Mobile Mouse
The New Supervisor
Aveling Training
Hygiene Officer
AHA Hospitality & Tourism COVID-19
RSA
Galaxy Training
Valid WA 'C' Class Manual License
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