Rhianna Knynenburg
Coolum Beach ,QLD
Summary
Dedicated professional with 2 years of childcare experience, as well as 7 years in hospitality, bringing a strong foundation in customer service skills, empathy, and adaptability. Effective communicator with excellent problem-solving skills in fast-paced environments. Currently seeking to expand career horizons, learn new skills, and apply a well-rounded service background to new opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front of House Server
Bombay Bliss
10.2017 - Current
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
- Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
Childcare Assistant
Sparrows Early Learning
02.2016 - 10.2018
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
High School Diploma -
Coolum State High School
Coolum Beach 11-2018
Certificate III - Early Childhood Care And Education
Coolum State High School
Coolum Beach 11-2018
Certificate II - Employability Skills
Coolum State High School
Coolum Beach 11-2018
Skills
- Team building
- Multitasking Abilities
- Reliability
- Clear Communication
- Conflict Resolution
- Time management abilities
Certification
- Responsible Service of Alcohol
- First Aid Certification (Australia Wide First Aid)
- Provide First Aid in an Education and Care Setting (Australia Wide First Aid)
Timeline
Front of House Server
Bombay Bliss
10.2017 - Current
Childcare Assistant
Sparrows Early Learning
02.2016 - 10.2018
- Responsible Service of Alcohol
- First Aid Certification (Australia Wide First Aid)
- Provide First Aid in an Education and Care Setting (Australia Wide First Aid)
High School Diploma -
Coolum State High School
Certificate III - Early Childhood Care And Education
Coolum State High School
Certificate II - Employability Skills
Coolum State High School
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