Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
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RHIANNON BERTRAM

Googong,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and the drive to succeed. I am seeking to further advance my career and create something great.

Overview

7
7
years of professional experience

Work History

Administration Assistant/Weighbridge Operator

Holcim
07.2022 - Current
  • Inspected loads to determine safety for continued transportation.
  • Issued official documentation of exact readings of weights.
  • Fielded inquiries regarding weight requests and invoice queries and escalated issues to supervisor.
  • Manage upward of 8 truck drivers daily and delegate full days worth of work for each driver.
  • Administration work.
  • Developed and maintained relationships with customers.

APS4 Helpdesk Operator

CCS Helpdesk For Department Of Education, Skills And Employment
09.2021 - 07.2022
  • Responded to inquiries by phone and email
  • Logged activities in tracking system to maintain accurate, timely records
  • Team leader of email queue, assigning jobs to APS3 staff and assisting them with the current legislation and any changes that occured.

Receptionist

HCC Lawyers
07.2020 - 08.2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Casual Worker

Zambrero
09.2018 - 07.2020
  • Serving customers, using register, cleaning store, cash handling/eftpos

Casual worker

Paul's Warehouse USA Direct Outlet
08.2018 - 11.2019
  • Serving customers, using register, cleaning store, stocktake, cash handling/eftpos, answering phone

Business Administration Assistant

Chapman Primary School - ACT
02.2019 - 09.2019
  • General administrative duties i.e Filing, sending emails, answering phone, data entry

Casual Sales Assistant

Harris Scarfe
07.2017 - 08.2018
  • Serving customers, using register, cleaning store, stocktake, cash handling/eftpos, answering phone

Casual Sales Assistant

Spotlight
07.2016 - 05.2017
  • Serving customers, using register, cleaning store, stocktake, cash handling/eftpos, answering phone

Education

Year 12 Cert & Cert II Business Administration - Business Administration

Erindale College
Canberra, ACT
09.2020

High School Diploma -

Melrose High School
Canberra, ACT
12.2018

Skills

  • Ability to multi-task
  • Punctual
  • Dependable and motivated
  • Ability to work independently or within team
  • Proficient computer literacy
  • Cert II Business
  • Excellent communication and phone manner
  • SAP experience
  • Microsoft Office proficiency
  • Task Prioritization

Hobbies

My hobbies include cooking and spending time with loved ones.  I have a keen interest in health and fitness, maintaining a healthy pro-active lifestyle. 


My weekends usually involve house maintenance, going to the markets to purchase fresh produce and working on my car, definitely a perfectionist when it comes to my cars appearance.

References

Brianna Lazzaro, APS5 CCS Helpdesk Team Leader

  • 0410 868 128
  • briannavclazzaro@gmail.com


David Manning, Site Manager - Holcim

  • 0429 791 390
  • david.manning@holcim.com

Timeline

Administration Assistant/Weighbridge Operator

Holcim
07.2022 - Current

APS4 Helpdesk Operator

CCS Helpdesk For Department Of Education, Skills And Employment
09.2021 - 07.2022

Receptionist

HCC Lawyers
07.2020 - 08.2021

Business Administration Assistant

Chapman Primary School - ACT
02.2019 - 09.2019

Casual Worker

Zambrero
09.2018 - 07.2020

Casual worker

Paul's Warehouse USA Direct Outlet
08.2018 - 11.2019

Casual Sales Assistant

Harris Scarfe
07.2017 - 08.2018

Casual Sales Assistant

Spotlight
07.2016 - 05.2017

Year 12 Cert & Cert II Business Administration - Business Administration

Erindale College

High School Diploma -

Melrose High School
RHIANNON BERTRAM