Rhiannon Collins
Brighton,VIC
Overview
5
5
years of professional experience
Work History
Bookings Manager/Bar Supervisor
Half Naked Almost Famous
Footscray, VIC
10.2024 - 03.2025
- Coordinated and managed bookings, schedules, and event logistics with accuracy and attention to detail.
- Handled high volumes of enquiries, emails, and phone calls while maintaining professionalism and efficiency.
- Delivered excellent customer service and resolved issues quickly, ensuring smooth client and team experiences.
- Trained and supervised staff, delegating tasks and monitoring performance to maintain workflow and standards.
- Used digital booking systems, spreadsheets, and communication tools to streamline operations.
Jewellery Sales Professional
Made in Earth
St Kilda, VIC
02.2023 - 01.2024
- Provided tailored customer experiences to ensure satisfaction and loyalty.
- Designed creative window displays and managed social media presence.
- Processed sales, refunds, and exchanges while balancing end-of-day accounts.
- Assisted with stock control, merchandising, and training of new staff.
Wholesale/Retail Sales Specialist
Geo Discoveries
West Gosford, NSW
05.2020 - 02.2023
- Processed, graded, and priced crystals/minerals/fossils.
- Maintained accurate records through regular data entry in Excel, producing stock and sales reports for management.
- Processed invoices and resolved stock discrepancies with strong attention to detail.
- Oversaw annual stocktake, ensuring precise inventory counts and reliable data for reporting.
- Supported sales operations through inbound/outbound calls, order processing, and tailored product recommendations.
- Packed and dispatched orders with a focus on accuracy, efficiency, and customer satisfaction.
Education
Diploma - Visual Arts
Latrobe College of Art & Design
Collingwood, VIC 06.2025 - 09.2025
Skills
- Administration & Data Management: Data Entry, Database Management, Microsoft Office Suite (Excel, Word, Outlook)
- Organization & Efficiency: Time Management, Scheduling, Multi-Tasking, Strong Attention to Detail
- Communication & Service: Customer Service Excellence, Team Collaboration, Written & Verbal Communication, Cultural Sensitivity
- Professional Attributes: Reliability, Punctuality, Adaptability, Quick Learning, Complex Problem-Solving
References
Dean Olsson - Half Naked Almost Famous (Owner) 0435 430 843
James Wood - Geo Discoveries (Manager) 0498 149 886
Renée Ainsel - Made in Earth (Head of Marketing) - 0413 481 326
Timeline
Diploma - Visual Arts
Latrobe College of Art & Design
06.2025 - 09.2025
Bookings Manager/Bar Supervisor
Half Naked Almost Famous
10.2024 - 03.2025
Jewellery Sales Professional
Made in Earth
02.2023 - 01.2024
Wholesale/Retail Sales Specialist
Geo Discoveries
05.2020 - 02.2023