Rhya Fidler
Warana,QLD
Summary
Passionate and customer-focused professional with 5 years of experience in retail, hospitality, and service roles. Skilled in communication, relationship-building, and thriving in fast-paced environments, while delivering exceptional customer experiences. Adaptable, reliable, and creative, with proven ability to exceed sales targets and support team success. Currently commencing a Bachelor of Interior Design, bringing strong style awareness and a love for fashion and self-expression.
Overview
6
6
years of professional experience
Work History
Casual Bar Attendant
Kawana Waters Hotel
04.2024 - 07.2025
- Promoted memberships, upsold food and beverages, and boosted daily sales.
- Collaborated effectively with the team during peak hours.
- Maintained cleanliness and stock levels across the bar and floor areas.
- Supported event setups and managed bookings for smooth execution.
- Delivered excellent service in a busy, fast-paced pub environment.
- Ensured RSA compliance and maintained a safe, welcoming space.
- Identified needs of customers promptly and efficiently.
Casual Position
Clubhouse Golf
01.2023 - 06.2024
- Provided high-quality service across food, beverage, and retail offerings.
- Sold and promoted premium golf apparel, including Titleist, while consistently meeting or exceeding sales targets.
- Handled bookings, inquiries, and customer support with professionalism.
Hair Salon Assistant
Totem Hair
01.2020 - 02.2023
- Delivered face-to-face service and built strong communication skills.
- Managed bookings via phone, email, and in-person inquiries.
- Maintained cleanliness and handled stock replenishment.
- Assisted with beverage service and taking client orders.
- Supported styling for fashion shows and hair expos.
- Performed hair washing, treatments, colouring, and styling.
- Consistently received positive feedback from clients.
Administration Assistant
Rapid Equipment Hire
01.2020 - 07.2021
- Answering phone calls
- Improved communicative skills
- Tax repayments
Education
Bachelor Of Interior Design - Residential
Billy Blue College - Torrens University
Brisbane, QLD09.2025
High School Diploma -
Sunshine Coast Grammar School
Sunshine Coast, QLD11-2023
Certificate IV - Entrepreneurship and Business
Sunshine Coast Grammar School
Sunshine Coast, QLD11-2023
Skills
- Customer service and support
- Complaint resolution
- Point of sale operation
- Cash handling
- Relationship building
- Team collaboration
- Adaptability
- Quick learning
- Technical proficiency
- Systems knowledge
- Creative thinking
- Visual merchandising
- Inventory management
- Self-motivation
- Communication skills
- Sales techniques
- Stock management
- Composed demeanor
Referrals
- Chelsea Murray, Manager, Kawana Waters Hotel, chelsea.murray@alhgroup.com.au, 0457 468 325
- Lonnie Stevens, Owner, Totem Hair, lonnie@totemhair.com.au, 0428 699 994
Accomplishments
- 2022-2023 Modelling - Redken studio representative collaboration
Timeline
Casual Bar Attendant
Kawana Waters Hotel
04.2024 - 07.2025
Casual Position
Clubhouse Golf
01.2023 - 06.2024
Hair Salon Assistant
Totem Hair
01.2020 - 02.2023
Administration Assistant
Rapid Equipment Hire
01.2020 - 07.2021
Bachelor Of Interior Design - Residential
Billy Blue College - Torrens University
High School Diploma -
Sunshine Coast Grammar School
Certificate IV - Entrepreneurship and Business
Sunshine Coast Grammar School
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