Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhylee Stephens

Kinglake ,VIC

Summary

Developed skills in client relations and customer service, within a professional environment. Seeking to transition into a new field where these skills can be applied in innovative ways and contribute positively to a workplace. Eager to leverage background knowledge to form a strong and willing approach to a new role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Beauty Therapist

Yarra Glen Nails
02.2023 - Current
  • Performed a variety of beauty treatments, including manicures, pedicures, waxing and tinting, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.

Junior Retail Assistant

Ritchies SUPA IGA
04.2022 - 07.2024
  • Collaborated with team members to achieve daily objectives and maintain a positive work environment.
  • Enhanced department presentation with regular cleaning, organization, and maintenance tasks.
  • Assisted in training new employees, sharing best practices for success.

Education

Secondary Education - Completion of VCE-VM

Mount Lilydale Mercy College
Lilydale, VIC
11-2024

Certificate III in Beauty Services

Box Hill Institute of TAFE
Melbourne, VIC
09-2024

Skills

  • Sales and upselling
  • Appointment scheduling
  • Customer service
  • Store cleaning
  • Reliability and punctuality
  • Payment processing

Certification

  • Responsible Service of Alcohol (RSA) Certificate
  • VET Business Certificate
  • Safe Food Handling in the Workplace
  • Serving Alcohol Responsibly in a Workplace

Timeline

Beauty Therapist

Yarra Glen Nails
02.2023 - Current

Junior Retail Assistant

Ritchies SUPA IGA
04.2022 - 07.2024

Secondary Education - Completion of VCE-VM

Mount Lilydale Mercy College

Certificate III in Beauty Services

Box Hill Institute of TAFE

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Rhylee Stephens