Summary
Overview
Work History
Education
Skills
Availability
Refrences
Timeline
Generic

Rhylee Worthington

Alfred Cove ,WA

Summary

I am a highly-motivated young individual with the desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I have the ability to identify, analyze and solve problems effectively. I am capable of clearly and accurately communicating information suited to the individual or situation. I have experience of 7 years in fast-paced workplaces and customer service environments, personable and professional under pressure

Overview

8
8
years of professional experience

Work History

Professional Dog Groomer

Furlissimo Dog Grooming
09.2021 - Current
  • Handled pets with gentle demeanor to help animals feel calm and secure. Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Facilitated professional relationships with clients, promoting and encouraging repeat business.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Groomed dogs and cats by utilizing blades, de-shedding tools, and shears

Assistant Cafe Manager

George Street Quarters
06.2017 - 09.2021
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Resolved problems or concerns to satisfaction of involved parties.

Deli Assistant

IGA
03.2016 - 06.2017
  • Responded to customer questions regarding product availability.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations
  • Warmly greeted visitors to promote great customer service and positive ordering experience

Education

Certificate II - Animal Studies

Applied Vocational Training (AVT)
Perth
05.2021

Diploma - Diploma of Screen And Media Makeup

Australian School of Specialist Makeup
Perth, WA
01.2020

High School Diploma -

Carey Baptist College
Harrisdale, WA
10.2018

Skills

    Certificate II Animal studies

    Business Cert II

    Food and Safety certificate

    Completed Barista course

    Diploma in Screen and Media makeup

    Multitasking and Prioritization

    De-escalation techniques

    Verbal and Written communication

    Customer Service

Availability

  • Nightfill availability.
  • Weekend Availability.
  • From 3pm on weekdays.

Refrences

Helena Skotny- Owner of Furlissimo Dog Grooming

Contact number: 0455 316 209


Niia Duroux- Manager at Furlissimo Dog Grooming

Contact number: 0479 081 580

Timeline

Professional Dog Groomer

Furlissimo Dog Grooming
09.2021 - Current

Assistant Cafe Manager

George Street Quarters
06.2017 - 09.2021

Deli Assistant

IGA
03.2016 - 06.2017

Certificate II - Animal Studies

Applied Vocational Training (AVT)

Diploma - Diploma of Screen And Media Makeup

Australian School of Specialist Makeup

High School Diploma -

Carey Baptist College
Rhylee Worthington