Rhys Chamberlin
16 Rivergum Court North Bendigo,Vic
Summary
My objective is to take on new and exciting challenges where I can use my skills and experiences in a role where I am best suited, and I can use these skills to the best of my abilities. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Prison Officer
Corrections Victoria
03.2014 - Current
- Incident management
- Health & Safety Rep
- First Aid – Level 2
- Emergency Response Group (ERG)
- Established positive working relationships and maintained boundaries with prisoners.
- Prepared reports to document incidents and violations.
- Higher Duties (Senior Prison Officer)
- Assist in maintaining security and good order of the Prison
- Control Room Training
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Interviewed prisoners to obtain information and assess needs.
- Software – Lotus, Microsoft Office, PIMS, Ejustice.
Video Conferencing Officer (secondment)
Corrections Victoria
05.2022 - 08.2022
- Working with lawyers, professionals, and other stakeholders to facilitate video conferences
- Negotiating with Courts, lawyers, and Prisons to resolve issues
- Problem solving on ad hoc basic
- Software – Excel, PIMS, E-Justice, Teams, Appointy
- Producing daily reports for management.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
Senior Prison Officer (12-month Secondment)
Corrections Victoria
10.2018 - 10.2019
- Manage day to day duties of Prison Officers
- Mentoring and Training of newer staff
- Participate in the Performance Management Process of a team of Prison Officers
- Manage a more complex caseload of Prisoners
- Work with other Professional and Stakeholders to manage caseload
- Model and reinforce good behavior
- Software – Lotus, Microsoft Office, PIMS, EJustice.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Investigated and responded to incidents of prisoner misconduct.
Membership Consultant
South Pacific Health Club
02.2013 - 02.2014
- Build relationships with key stakeholders
- Building rapport with prospective members
- Selling memberships to prospects
- Building relationships with local businesses and governments
- Hitting KPIs daily, monthly and yearly
- Collect and Collate sales and report to stakeholders
- Creating and implementing sales and marketing strategies.
- Maintained membership database, ensuring that all information was current and accurate.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Assistant Fitness Director / Personal Trainer / Club Trainer/ Rental Trainer
Goodlife Health Club
12.2007 - 02.2013
- Mentoring and managing of trainers
- Daily tracking of Personal Training sales and sessions
- Training Personal Training Clients
- Management of gym floor
- Training and supervising team members
- Collect and Collate sales and report to stakeholders
- Promoting an energetic environment and building a community culture.
Fitness Director
Goodlife Health Club
01.2012 - 10.2012
- Coordinate the day-to-day operations of the Personal Training team
- Building relationships with local businesses and governments
- Developing and implementing programs
- Creating, managing and ongoing development of staff
- Performance manage staff
- Ensure all staff are compliant with qualifications
- Developing strategies to identify and improve on negative trends
- Collect and Collate sales and report to stakeholders
Education
Cert 4 in Correctional Practices -
12.2018
Senior Leadership Program -
06.2018
Cert 3 in Correctional Practices -
12.2016
Cert 3 & 4 in Fitness -
Australian Institute of Fitness
12.2005
Skills
- Security Procedures
- Records Management
- Relationship building and management
- Mental health awareness
- Emergency Management
- Staff Management
- First Aid Training
- De-Escalation Techniques
Timeline
Video Conferencing Officer (secondment)
Corrections Victoria
05.2022 - 08.2022
Senior Prison Officer (12-month Secondment)
Corrections Victoria
10.2018 - 10.2019
Prison Officer
Corrections Victoria
03.2014 - Current
Membership Consultant
South Pacific Health Club
02.2013 - 02.2014
Fitness Director
Goodlife Health Club
01.2012 - 10.2012
Assistant Fitness Director / Personal Trainer / Club Trainer/ Rental Trainer
Goodlife Health Club
12.2007 - 02.2013
Cert 4 in Correctional Practices -
Senior Leadership Program -
Cert 3 in Correctional Practices -
Cert 3 & 4 in Fitness -
Australian Institute of Fitness
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