A dedicated professional with 11 years of experience at Burger King, including 7 years as a manager. I was promoted to a managerial role after being recognized for my strong sense of responsibility and adaptability as a crew member. I am now seeking new challenges in diverse environments.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Burgerking
Suseong-gu, Dalseo-gu, Daegu
04.2013 - 03.2024
Customer service
Trained and monitored crew for friendly, fast service and manual compliance. Handled customer issues directly and took responsibility for resolutions.
Store maintenance and upkeep
Monitored equipment daily and arranged technician repairs to keep the store in top condition.
Inventory and Ordering management
Checked daily inventory and usage to place orders. For food items, monitored expiration dates and usage to minimize waste.
Staff management
Adjusted schedules based on sales to allocate more staff during peak hours, preventing work overload and reducing fatigue.
Food quality control
Conducted standardized training and monitoring, and checked food expiration dates daily to maintain consistent quality.