Rian Lee
Manly,QLD
Summary
A dedicated professional with 11 years of experience at Burger King, including 7 years as a manager. I was promoted to a managerial role after being recognized for my strong sense of responsibility and adaptability as a crew member. I am now seeking new challenges in diverse environments.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Burgerking
Suseong-gu, Dalseo-gu, Daegu
04.2013 - 03.2024
- Customer service
Trained and monitored crew for friendly, fast service and manual compliance. Handled customer issues directly and took responsibility for resolutions.
- Store maintenance and upkeep
Monitored equipment daily and arranged technician repairs to keep the store in top condition. - Inventory and Ordering management
Checked daily inventory and usage to place orders. For food items, monitored expiration dates and usage to minimize waste.
- Staff management
Adjusted schedules based on sales to allocate more staff during peak hours, preventing work overload and reducing fatigue.
- Food quality control
Conducted standardized training and monitoring, and checked food expiration dates daily to maintain consistent quality.
Education
Associate Degree - Fire Safety Management
Daegu Health College
Daegu03-2017
Skills
- Customer service
- Inventory management
- Staff scheduling
- Food safety compliance
- Equipment maintenance
- Order management
- Quality control
- Team leadership
- Operational efficiency
- Employee training
- Loss prevention
- Emergency response
Timeline
Manager of Operations
Burgerking
04.2013 - 03.2024
Associate Degree - Fire Safety Management
Daegu Health College