Riana Patricia
Condell Park,NSW
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Cashier
Wholefarms Market Milperra
Milperra, NSW
10.2024 - Current
- Greeted customers in a friendly and professional manner.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Reported any suspicious activity or theft immediately to management.
- Learned roles of other departments to provide coverage and keep store operational.
Retail Store Associate
Aldi Hurstville
Hurstville, NSW
07.2019 - 06.2024
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
- Operated cash register to process cash, check, and credit card transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Adhered to loss prevention procedures including bag checks as customers exited the store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted management with training new staff members on customer service techniques and operational procedures.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Recognized by management for providing exceptional customer service.
- Performed general housekeeping duties such as sweeping, mopping floors, dusting shelves.
Education
Master of Arts - Accounting
Trisakti University
Jakarta, Indonesia07-1998
Skills
- Customer service and engagement
- Honest, reliable, dependable and punctual
- Time management abilities
- Teamwork and collaboration
- Adaptability and flexibility
- Safety and cleanliness standard
- Attention to detail
- POS system and payment processing
- Merchandising display
- Flexible schedule and time
Certification
- RSA Certified
Languages
Indonesian
Native/ Bilingual
Timeline
Retail Cashier
Wholefarms Market Milperra
10.2024 - Current
Retail Store Associate
Aldi Hurstville
07.2019 - 06.2024
Master of Arts - Accounting
Trisakti University
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