Ricky Prasad
Maroochydore,QLD
Summary
Results-driven General Manager with over 22 years in business leadership, emphasizing strategic planning, operational excellence, and revenue growth. Proven success in increasing revenue, leading diverse teams, and implementing innovative solutions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Manager
Global Food & Wine
Maroochydore, QLD
05.2020 - Current
- Increased revenue by 25% annually.
- Led a team of 40+ to achieve business goals.
- Implemented cost-saving strategies.
- Led operational strategies to enhance efficiency across multiple departments.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Developed training programs for staff to improve service quality and team performance.
- Implemented cost-reduction initiatives that improved profitability without sacrificing quality.
- Oversaw budgeting processes, ensuring alignment with organizational goals and financial targets.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Operations Director
Metcash Food & Grocery
Alice Springs, NT
02.2019 - 5 2020
- Reduced operational costs by 20%.
- Ensure DIFOT target were met
- Maintained CODB, labour hours and Shrinkage
- Ensure that Branch met all Compliance, HACCP and OHS targets.
- Streamlined inventory management processes to enhance supply chain efficiency.
- Established KPIs to monitor operational performance and ensure accountability.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Optimized inventory levels to meet fluctuating customer demand without overstocking, using advanced forecasting and demand planning tools.
General Manager
Superior Food Services
Melbourne, VIC
08.2017 - 09.2018
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Reduced Transport Costs - negotiated terms with Contract Drivers.
- Implemented working capital reduction targets.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
General Manager
Metcash Food & Grocery
Alice Springs, NT
02.2014 - 07.2017
- Established vendor relationships to secure favorable terms and ensure product availability.
- Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
- Directed cross-functional teams in executing promotional events that increased brand visibility.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Increased DIFOT from low 80% to 97% within 3 months from Feb 2014
- Delivered increased EBIT year on year
Sales and Marketing Manager
Asian United Food Service
Darwin, NT
02.2013 - 02.2014
- Developed and executed comprehensive marketing strategies to enhance brand awareness and drive customer engagement.
- Analyzed market trends to identify growth opportunities and optimize product positioning within target demographics.
- Coordinated cross-functional teams to implement promotional campaigns, ensuring alignment with business objectives.
- Oversaw budget allocation for marketing activities, maximizing ROI through strategic spending decisions.
- Established strong relationships with key stakeholders, enhancing collaboration between sales and marketing departments.
National Operations Manager
Bidfood
Maroochydore, QLD
11.2011 - 10.2012
- Led national operations strategy to optimize distribution efficiency across multiple regions.
- Developed and implemented standard operating procedures for operational excellence and compliance.
- Coordinated with supply chain teams to streamline inventory management and reduce lead times.
- Mentored team members on best practices in logistics and operational workflows.
- Coached and mentored Managers in the under performing branch
General Manager
Bidfood
Sunshine Coast, QLD
02.2008 - 11.2011
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Increased ROFE from 67% to 148%
- Turned around branch sales from $28M from 2008 to $45M by 2011
Branch Manager
Bidfood
Darwin, NT
12.2003 - 02.2008
- Started a greenfield site.
- Started delivering profit after six months of operation
- Led team to achieve operational efficiency through effective staff management and training initiatives.
- Streamlined inventory processes, reducing discrepancies and improving order fulfillment accuracy.
- Implemented cost-saving strategies resulting in enhanced budget management and resource allocation.
- Fostered strong customer relationships to drive sales growth and improve client satisfaction metrics.
Education
Advanced Diploma of Mangement - Business Management
Bidfood Academy
Maroochydore, QLD05-2012
Batchelor of Business - Business Management
University of Southern Queensland
Toowoomba, QLD02-1989
Skills
- Strategic Planning
- Leadership Development
- Financial Acumen
- Business Strategy
- Project Management
- Revenue Growth
- Operational Excellence
- Team Leadership
- Problem resolution
- Team player
- Training and coaching
- Staff management
- Customer relations
Accomplishments
- Elevated company profile through strategic branding.
- Generated record-setting sales and earnings for a greenfield site
- Recognised for best Branch Manger by Bidfood Executive Team 2006-2007.
- Branch of Year award - 2006
- Increased EBIT in all distribution centres
- Reduced operational expenses by streamlining branch operations.
Certification
- Certified Business Manager - Business Management Institute
- Project Management Professional - Project Management Institute
Timeline
General Manager
Global Food & Wine
05.2020 - Current
Operations Director
Metcash Food & Grocery
02.2019 - 5 2020
General Manager
Superior Food Services
08.2017 - 09.2018
General Manager
Metcash Food & Grocery
02.2014 - 07.2017
Sales and Marketing Manager
Asian United Food Service
02.2013 - 02.2014
National Operations Manager
Bidfood
11.2011 - 10.2012
General Manager
Bidfood
02.2008 - 11.2011
Branch Manager
Bidfood
12.2003 - 02.2008
Advanced Diploma of Mangement - Business Management
Bidfood Academy
Batchelor of Business - Business Management
University of Southern Queensland