Summary
Overview
Work History
Education
Skills
Timeline
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Ricky Tran

Summary

I am a first-year university student who is a self-motivated and committed individual seeking part-time or casual employment in the workforce. I offer exceptional assistance with an exuberant approach in professional and social environments. Further, I aim to gain additional skills and experiences, improve interpersonal skills, and use effective verbal communication to complete demanded tasks efficiently.

Overview

4
4
years of professional experience

Work History

Freight Handler/Parcel Sorter - Christmas Casual

Australian Post (Auspost)
08.2023 - 01.2024
  • Sorted and organised incoming and outgoing parcels and freight shipments according to destination and delivery routes.
  • Handled packages with care to prevent damage and ensure accurate customer delivery.
  • Utilised sorting equipment and conveyor systems to facilitate the efficient movement of packages within the facility.
  • Loaded and unloaded trucks and containers with parcels and freight, adhering to safety protocols and weight distribution guidelines.
  • Conducted quality checks on packages to verify labelling accuracy and compliance with shipping requirements.
  • Collaborated with team members to meet daily processing quotas and deadlines.
  • Maintained a clean and organised work area to ensure a safe and productive working environment.
  • Communicated effectively with supervisors and coworkers to address any issues or concerns related to package handling and sorting

Warehouse Assistant

JD Sports
02.2023 - 12.2023
  • Efficiently pick-packed orders, ensuring accurate quantities and items for shipment.
  • Labeled products with barcodes for store use, ensuring proper identification and tracking.
  • Stacked and wrapped pallets securely to prevent damage during transportation.
  • Dispatched stock to designated locations, coordinating with the logistics team for timely delivery.
  • Sorted and categorised inventory, distinguishing between footwear and textiles as required.
  • Allocated stock in correct sizes, verifying the accuracy of item descriptions and customer orders.
  • Utilised RF scanners for inventory tracking and stock verification, maintaining high levels of accuracy.
  • Conducted hot and IB picks for stores, prioritising urgent orders and ensuring timely fulfilment.
  • Assisted in receiving products and inspecting for quality and quantity accuracy upon arrival.
  • Operated pallet jacks to move bulk stock and facilitate efficient warehouse operations.
  • Built boxes for picks and cut down damaged boxes to prevent risks of stock damage.
  • Exceeded average KPIs, achieving a rate of 220 items per hour for single picks and 85 items per hour for multis.
  • Surpassed personal KPIs, maintaining a rate of 250 items per hour for single picks and 110-120 items per hour for multis.

Pick Packer

Booktopia
12.2020 - 02.2022
  • Accurately picked orders according to picking lists, ensuring correct quantities and items for shipment.
  • Packed products securely and efficiently, utilising appropriate packaging materials to prevent damage during transit.
  • Verified product quality and conducted visual inspections to ensure compliance with company standards.
  • Utilized handheld scanners and computer systems to track inventory movements and update stock levels.
  • Collaborated with team members to maintain a clean and organised work environment, promoting safety and efficiency.
  • Demonstrated flexibility in performing additional warehouse duties as needed, such as restocking shelves and assisting with inventory counts.
  • Consistently achieved and surpassed KPIs, with an average pick rate of 200 items per hour and a personal KPI of 220-250 items per hour.

Sales Floor/Night Shift Filler - Christmas Casual

TOYMATE
07.2020 - 01.2021
  • Managed stocking and replenishment of merchandise during night shifts, ensuring shelves were fully stocked and organised for the next day.
  • Executed planograms and merchandising directives to maintain visual standards on the sales floor.
  • Assisted customers with inquiries, provided product recommendations, and ensured a positive shopping experience.
  • Operated cash registers and processed transactions accurately and efficiently.
  • Collaborated with team members to complete nightly tasks and meet deadlines.
  • Conducted inventory checks and restocked shelves to maintain optimal product availability.
  • Maintained cleanliness and orderliness of the sales floor, including aisle organisation and product presentation.
  • Contributed to team meetings to discuss sales strategies, promotions, and operational improvements.
  • Assisted in receiving and processing shipments, including unloading trucks and verifying shipments against packing lists.

Education

Bachelor of Business - Finance And Marketing

University of Technology Sydney
Broadway, Ultimo NSW 2007
2025

Skills

  • Strong customer service skills with a focus on providing exceptional shopping experiences
  • Experience in stocking, merchandising, and maintaining visual standards on the sales floor
  • Familiarity with operating cash registers and processing transactions accurately
  • Ability to work efficiently and effectively in a fast-paced retail environment
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong organisational abilities
  • Ability to work independently as well as part of a team
  • Proficient in Microsoft Office and point-of-sale systems
  • Proficient in pick packing with a demonstrated ability to meet and exceed productivity targets
  • Strong attention to detail and accuracy in picking and packing orders
  • Familiarity with warehouse equipment, including handheld scanners and picking carts
  • Excellent time management and organisational skills
  • Effective communication and teamwork abilities
  • Knowledge of safety regulations and procedures in a warehouse environment
  • Proficient in sorting and handling parcels and freight in a fast-paced environment
  • Familiarity with sorting equipment, conveyor systems, and handheld scanners
  • Strong attention to detail and accuracy in package labelling and sorting
  • Excellent organisational and time management skills
  • Ability to work effectively both independently and as part of a team
  • Knowledge of safety regulations and procedures in a warehouse setting

Timeline

Freight Handler/Parcel Sorter - Christmas Casual

Australian Post (Auspost)
08.2023 - 01.2024

Warehouse Assistant

JD Sports
02.2023 - 12.2023

Pick Packer

Booktopia
12.2020 - 02.2022

Sales Floor/Night Shift Filler - Christmas Casual

TOYMATE
07.2020 - 01.2021

Bachelor of Business - Finance And Marketing

University of Technology Sydney

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