Rifa Elia
Wakeley,NSW
Summary
I've accomplished retail professionalism with experience at Kmart, excelling in customer assistance and team cooperation. Demonstrated strong problem-solving skills and reliability, enhancing customer satisfaction and store efficiency. I have successfully helped train new employees, contributing to a cohesive team environment. My managers recognise me for maintaining a clean and organized sales floor.
Over the years, I've developed strong customer service skills in fast-paced retail environment, providing efficient and friendly support to diverse clientele as well as gained significant skills in picking, packing and dispatching online orders. I am seeking to leverage these skills in a new field, contributing to dynamic team and achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Retail Worker
Kmart
12.2021 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Picked and packed online fulfillment orders
Education
Exercise And Sport Science - Science
Australian Catholic University
10-2028
Skills
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Stock replenishment
- Problem-solving
- Time management
- Item ticketing and pricing
- Decision-making
- Positive customer engagement
- Team cooperation
- Reliable and responsible
Languages
English
Full Professional
Chaldean
Native or Bilingual
Timeline
Retail Worker
Kmart
12.2021 - Current
Exercise And Sport Science - Science
Australian Catholic University