Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rifa Elia

Wakeley,NSW

Summary

I've accomplished retail professionalism with experience at Kmart, excelling in customer assistance and team cooperation. Demonstrated strong problem-solving skills and reliability, enhancing customer satisfaction and store efficiency. I have successfully helped train new employees, contributing to a cohesive team environment. My managers recognise me for maintaining a clean and organized sales floor.

Over the years, I've developed strong customer service skills in fast-paced retail environment, providing efficient and friendly support to diverse clientele as well as gained significant skills in picking, packing and dispatching online orders. I am seeking to leverage these skills in a new field, contributing to dynamic team and achieving organizational goals.

Overview

4
4
years of professional experience

Work History

Retail Worker

Kmart
12.2021 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Picked and packed online fulfillment orders

Education

Exercise And Sport Science - Science

Australian Catholic University
10-2028

Skills

  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Store cleaning
  • Stock replenishment
  • Problem-solving
  • Time management
  • Item ticketing and pricing
  • Decision-making
  • Positive customer engagement
  • Team cooperation
  • Reliable and responsible

Languages

English
Full Professional
Chaldean
Native or Bilingual

Timeline

Retail Worker

Kmart
12.2021 - Current

Exercise And Sport Science - Science

Australian Catholic University
Rifa Elia