Rigzin Sherpa
East Malvern,VIC
Summary
A motivated and disciplined individual currently pursuing a Bachelor of Business with a major in Accounting at Southern Cross University. Recognized for a strong work ethic, adaptability, and the ability to learn quickly in fast-paced environments. Demonstrates excellent time management, teamwork, and multitasking capabilities.
Overview
2
2
years of professional experience
Work History
Customer Service
Cricketers Arms Hotel
06.2025 - Current
- Generated reports and tracked customer service metrics on daily basis.
- Provided exceptional customer service, fostering long-lasting relationships with clients.
- Increased client retention through proactive communication and excellent customer service.
- Streamlined customer service processes for improved efficiency and response times.
- Generated reports for customer service issues and repair records.
- Provided exceptional customer service through timely communication and professional interactions.
- Received superior customer service satisfaction scores for 30 consecutive quarters.
Warehouse Associate
Home Delivery Services (HDS)
05.2024 - 05.2025
- Accurately packed and labeled customer orders in accordance with company standards
- Maintained productivity in time-sensitive, cold storage environments
- Ensured safe and secure handling during loading and unloading procedures
- Monitored product quality, identifying and reporting damaged items
- Basic computer literacy (email, MS Word, printing/scanning)
- Proficient in Microsoft Excel (data entry, spreadsheets, basic formulas)
- Experienced with organizing and managing paperwork
- Consistently lifted materials weighing as much as 25kgs
Cleaner & Assistant
TT Carpet Industry
06.2023 - 02.2024
- Performed daily cleaning of factory floors, equipment, and common areas to meet hygiene standards
- Supported staff with manual handling, packing, and organizing materials
- Followed safety procedures in handling chemicals and machinery
- Assisted in general factory operations during peak times
- Contributed to a clean, safe, and efficient workplace environment
Education
Bachelor of Business - Accounting
Southern Cross University
Melbourne, VIC07-2027
Diploma of Business - Business
Murdoch University
Perth, WA02-2025
Skills
- Strong Multitasking & Organizational Skills
- Excellent Time Management
- Quick Learner & Highly Punctual
- Reliable Team Player
Timeline
Customer Service
Cricketers Arms Hotel
06.2025 - Current
Warehouse Associate
Home Delivery Services (HDS)
05.2024 - 05.2025
Cleaner & Assistant
TT Carpet Industry
06.2023 - 02.2024
Bachelor of Business - Accounting
Southern Cross University
Diploma of Business - Business
Murdoch University
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