Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.
Hi, I’m
Rika Takahashi
Melbourne,Australia
Summary
Overview
12
years of professional experience
Work History
Lita Hair Salon
Hairdresser
11.2020 - 03.2023
Job overview
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Amore
Restaurant Waitress
05.2011 - 03.2016
Job overview
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Completed credit payments via card processing systems.
Education
Kyoto Beauty SchoolKyoto Japan
Associate of Arts
University Overview
Ritsumeikan Japan
Bachelor of Arts from Sociology
03.2016
University Overview
ILSC Cafe 2023Melbourne
No Degree from Cafe Skill
05.2023 - 06.2023
University Overview
Skills
- Collaborative Relationships
- Service Quality
- Opening and Closing Procedures
- Customer Needs Assessments
Timeline
ILSC Cafe 2023
No Degree from Cafe Skill
05.2023 - 06.2023
Hairdresser
Lita Hair Salon
11.2020 - 03.2023
Restaurant Waitress
Amore
05.2011 - 03.2016
Kyoto Beauty School
Associate of Arts
Ritsumeikan
Bachelor of Arts from Sociology
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