Overview
Work History
Education
Skills
Timeline
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Rikki Martin

Cottesloe,WA

Overview

5
5
years of professional experience

Work History

Fuso Fleet Sales Coordinator

Daimler Trucks Perth
05.2022 - Current
  • Builds and delivers and average of 30 Coles trucks across Australia monthly.
  • Maintains long-term relationships with high net-worth clients including Custom Fleet and Coles Supermarkets Australia.
  • Created and maintains a build production schedule incorporating numerous suppliers and locations.
  • Leads and supports dealers and agents to deliver trucks to roughly 1,500 stores around the country by providing delivery and registration instructions.
  • Inventory control including maintaining stock data base with VIN Numbers, Engine Numbers, stock numbers and purchase contracts for each unit using Excede software.
  • Provides exceptional client communication with frequent build/delivery updates, swift problem solving and responses to any requests/queries.
  • Directly involved with booking transport of vehicles through build and interstate, providing movers with collection/drop off points along with purchase orders and vehicle details.

Fuso Government Sales Consultant

Daimler Trucks Perth
11.2021 - 05.2022
  • Prepared Government tender submissions/responses based on customer needs and wants.
  • Collaborated with numerous body builders/engineers in order evaluate suitable build options and pricing.
  • Coordinated trucks through build logistics using a high level communications and scheduling skills.
  • Delivered Fuso trucks and buses across WA including Meekatharra, Carnarvon, Dalwallinu, Perenjori etc.
  • Maximized customer retention by resolving issues quickly.


Mercedes-Benz Vans Sales Consultant

Daimler Trucks Perth
04.2019 - 11.2021
  • Provided sales and customer service assistance to walk-in/Phone and Email Inquiry.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services using a high level of product knowledge.
  • Followed up with existing customers to provide additional support and address concerns.
  • Priced and maintained advertised stock.
  • Developed strong customer relationships resulting in repeat/referral sales.
  • Provided vehicle quotations on available stock, Incoming stock and new factory orders.
  • Placed monthly factory orders with Mercedes-Benz based on knowledge of the current market and demand.
  • Prepared and registered vehicles prior to delivery including fit outs/conversions and accessories.



Receptionsit

Daimler Trucks Perth
01.2019 - 04.2019
  • Answered and redirected incoming dealership calls
  • Handled cash transactions and cash banking
  • Processed bank statements/Eftpos receipts using ERAnet
  • Ordered and maintained office supplies
  • Stocked vehicle books and spare keys
  • Created/closed purchase orders
  • Processed sales cards using DFE
  • General admin tasks

Education

High School Diploma -

Santa Maria College
Attadale, WA
11.2014

Skills

  • Cultural Awareness
  • Flexible and Adaptable
  • Verbal Communication
  • Critical Thinking
  • Interpersonal Communication
  • Recordkeeping
  • Task Prioritization
  • Organization
  • Planning/Scheduling

Timeline

Fuso Fleet Sales Coordinator

Daimler Trucks Perth
05.2022 - Current

Fuso Government Sales Consultant

Daimler Trucks Perth
11.2021 - 05.2022

Mercedes-Benz Vans Sales Consultant

Daimler Trucks Perth
04.2019 - 11.2021

Receptionsit

Daimler Trucks Perth
01.2019 - 04.2019

High School Diploma -

Santa Maria College

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Rikki Martin