Riko Abdul Rahman
Melbourne,Victoria
Summary
I've completed my Bachelor's Degree in Psychological Studies in 2021. In April 2021, I began an online digital art business consisting of creating hand-drawn art for sales. Moreover, I am currently working at Lord of the Fries as a team member, and now as an assistant manager, running the stores from Werribee (July 2023) and King Street (current) with my manager and close-knit staff, fostering a positive and healthy work environment for everyone involved.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Lord of the Fries
11.2021 - Current
- Taking orders
- Serving and packing food
- Supervised daily operations to meet performance, quality and service expectations
- Overseeing stock levels and ordering items accordingly
- Managing the staff to manage the store operations
- Maintained a clean, safe, and organised store environment, enhancing customer experience
- Handling difficult customer situations
- Making decisions for the store
Freelance Digital Media Artist
Self-Employed
04.2021 - Current
- Custom designed character art for online clients via commissioned work, clients filtered through Twitter/X followers
- Managed professional transactions via PayPal invoices for clients, each invoice tailored per client
- Communicated with clients personally to ensure clarity and customer service satisfaction
- Managed multiple projects simultaneously under tight deadlines while maintaining high levels of creativity and attention to detail
Education
Bachelor of Science - Psychological Studies
Victoria University
Melbourne11-2021
High School Diploma -
Werribee Secondary College
Werribee, VIC11-2018
Skills
- Exceptional customer service
- Committed worker
- Team leadership
- Fast learner
- Team player
- Bilingual (English, Malay)
- Communication skills
- Organisation skills & time management
- Problem-solving skills
- Staff training, supervision & development
- Hospitality operations
- Excellent salesmenship
Certification
Hospitality Certificate III - Completed on January 2023
Languages
Malay
Elementary
Timeline
Assistant Manager
Lord of the Fries
11.2021 - Current
Freelance Digital Media Artist
Self-Employed
04.2021 - Current
Bachelor of Science - Psychological Studies
Victoria University
High School Diploma -
Werribee Secondary College
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