Riley Kinder
Nollamara,WA
Summary
An enthusiastic, self-motivated and well organised professional with proven experience of working as part of a team in an active environment. Proactive and committed to providing efficient and high-quality administrative support to achieve successful outcomes. Professional, approachable and possessing the ability to establish good working relationships across a diverse range of cultures and ages.
Overview
7
7
years of professional experience
Work History
Service Operations Administrator – CRC Engines
WesTrac
09.2023 - 01.2025
- Manage Purchase to Pay process in SAP, including raising purchase orders and service entry sheets
- Managing Time Capture Reporting and Timesheet Reconciliations of 150 employees
- Maintaining archives
- Organising Work Scope Books
- Undertaking Monthly Workshop Safety Audits
- Maintaining Personnel Training Requirements and updating Training Matrix
- Contamination Control Audits
- Assist with Tool Store meeting preparation, presentations, and reporting
- Coordinate employee onboarding including PPE orders, site access, training and induction managment
- Personnel file management
- Support leadership team with daily operations
- General administrative duties as required
Recruitment Administrator – Professional Services
WesTrac
03.2023 - 09.2023
- Onboarding candidates incl; booking pre-employment medicals, registering references and ordering CV Checks
- Managing recruitment calendar and booking candidate interviews through SuccessFactors
- Updating planned working time in SAP
- Actioning employee number requests through SuccessFactors
- Managing busy recruitment hotline and providing a high level of customer service to assist with queries
- Responsible for the documentation of new and updated Recruitment policies and procedures
- Producing and updating recruitment spreadsheets and providing daily reports to the team
- Ad hoc tasks as and when required
- Monitoring and actioning busy recruitment inbox
- Candidate file management
- Monitoring and actioning helpdesks from across the business
- Work closely to drive consistent processes and uphold WesTrac values
Administration Assistant – ASIC team
Veritas Group
06.2022 - 03.2023
- Meeting and greeting clients
- Answering/forwarding inbound phone calls
- Verification of identification in support of application process
- Filing and general office duties
- Managing incoming client queries through busy email inbox
- Customer service and complaint handling
- Processing incoming and outgoing correspondence and other documents
- Producing invoices through MYOB
- Liaising with major airports, employers and other third parties
Legal Receptionist
Assurance Legal Pty Ltd
02.2022 - 06.2022
- Managing busy switchboard
- Diary management for 3 legal practitioners
- Ensuring reception area is presentable and clean
- Management of client invoicing
- Client and third-party liaison
- Distributing outgoing mail accordingly
- General front of house cleaning duties
- Ordering of stationary
- Liaising with the Courts and Police
- Assisting with file management
- General photocopying, printing and archiving
- Ad hoc administration tasks as required
- Maintaining database records
- Witnessing signing of Wills
Traffic Controller
Contraflow Traffic Management
10.2021 - 02.2022
- Ensure safety of workers, pedestrians, and road users
- Set up, manage, and remove temporary traffic control schemes
- Directing traffic around areas of disruption, such as roadworks, accidents, building sites and planned maintenance
- Follow strict safety procedures in accordance with Road Traffic legislation
Customer Solutions Specialist
Stellar Asia Pacific (Now Probe Group Pty Ltd)
01.2021 - 10.2021
- Handle out-bound contacts when necessary
- Update customer’s record with a high standard of accuracy
- Navigate multiple workplace systems
- Meet required standards of quality
- Strong problem solving
- Proficient attention to detail
- Flexibility with a changing roster
Trainee Practice Assistant
Allens Pty Ltd
08.2019 - 01.2020
- Provision of practice management services to a portfolio of internal clients, including partners and a team of lawyers
- Diary, travel and expense management
- Billing and client progress reporting
- General photocopying, printing and archiving
- File opening and closing as required
- Management of meetings and telephone conference calls
- Preparing and amending legal correspondence and court documentation
- Ad hoc administration tasks as required
- Arrangement of destruction of confidential documents
- Reception cover as required
- Outside Clerk work as required
Administrative Clerk
Patrick Legal
05.2019 - 08.2019
- File management (creating and maintaining new & current client files)
- Client invoicing
- Maintaining database records
- Outside clerking duties
- Experience using ATOM
- Telephone handling and transferring calls to appropriate personnel
- Drafting correspondence to clients and third parties
- Drafting witness proof statements and affidavits
- Dictating information from Dictaphone recorder for solicitors
- Witnessing signing of Wills
- General daily filing duties
- Archiving
- Scanning and lodging documents on Courts e-portals
Administrative Assistant
AnglicareWA
08.2017 - 05.2019
- Manual and electronic filing
- Data entry assistance with People and Culture department
- Employee records management
- Photocopying and scanning
- Updating and navigating employee database
- Developing problem solving skills
- Dealing with clients over the phone
- Working within a corporate environment
Education
Diploma of Legal Services -
North Metropolitan TAFE
11.2018
Certificate III Business Administration (Legal) -
North Metropolitan TAFE
06.2017
WACE Certificate -
Swan View Senior High School
11.2016
Certificate II in Retail Skincare and Make-up -
03.2015
Skills
- Ability to adapt as required
- Working knowledge of standard IT packages
- Excellent time management
- Sound capability to navigate multiple workplace systems
- Ability to undertake delegated tasks accurately and promptly
- Confident and well-spoken phone manner
- Ability to follow organisational safety procedures in accordance with legislation
- Professional presentation
- Proficient problem-solving abilities
- Competent client invoicing knowledge
- Works productively with a team and autonomously
- Exceptional oral and written communication
- Committed to delivering superior client service
- Excellent organisational skills
- Developed attention to detail
- Developed initiative, proactiveness and discipline
- Maintaining client and stakeholder relationships
Timeline
Service Operations Administrator – CRC Engines
WesTrac
09.2023 - 01.2025
Recruitment Administrator – Professional Services
WesTrac
03.2023 - 09.2023
Administration Assistant – ASIC team
Veritas Group
06.2022 - 03.2023
Legal Receptionist
Assurance Legal Pty Ltd
02.2022 - 06.2022
Traffic Controller
Contraflow Traffic Management
10.2021 - 02.2022
Customer Solutions Specialist
Stellar Asia Pacific (Now Probe Group Pty Ltd)
01.2021 - 10.2021
Trainee Practice Assistant
Allens Pty Ltd
08.2019 - 01.2020
Administrative Clerk
Patrick Legal
05.2019 - 08.2019
Administrative Assistant
AnglicareWA
08.2017 - 05.2019
Diploma of Legal Services -
North Metropolitan TAFE
WACE Certificate -
Swan View Senior High School
Certificate II in Retail Skincare and Make-up -
Certificate III Business Administration (Legal) -
North Metropolitan TAFE